Gold RazerReviews of gold.razer.com

bad service

I bought a razer gold gift card 250 , I sent to my brother the same day. I scratched the same day. He redeemed, it stated that it was used. Impossible the card is activated. It is impossible to pay if card is not activated. I try contact razer gold. No phone support for razer gold card, online chat not helpful and useless, one stupid answer. Create ticket, send pictures and receipts at least 6 times, they kept asking the same thing again over and over again, each time different person updating to finally closed that I didn't respond. But I have responded each time. It is the worsth support and customer service ever encounter. If there was minus 5 stars I would have put it, minus 100%. It happens to me more than once that cards has been used while I paid and scratched the same day.

I HAVE ORDERED 7 RG CARDS RECENTLY AND ALL BUT ONE $5.00 CARD WERE BAD, SOME WERE REDEEMED ALREADY AND SOME WERE INVALID. WHEN YOU WRITE IN TO THE RAZER GOLD SUPPORT DEPTARTMENT, SURPRIZEINGLY ENOUGH THE ANSWER WAS PRETTY QUICK, THE ONLY THING GOOD ABOUT THE COMPANY. THERE REPLY IS ALWAYS WE ARE SO SORRY AND LIKE ONE OTHER GENTLEMAN THEY ASK FOR SO MUCH INFORMATION WHEN THEY HAVE IT ALREADY. BOILS DOWN TO THEY ARE NOT GOING TO REFUND YOUR PURCHASE OR REPLACE ANY OF THE INVALID CARDS. I WOULD NOT IN 1000 LIFETIMES WOULD I ADISE ANYONE TO PURCHASE RAZER GOLD GIFT CARDS, NOT ANYWHERE OR ANYTIME. THEY ARE ONE OF THE WORST COMPANIES I HAVE EVER DEALT WITH IN MY LIFE AND I HAVE DEALT WITH A LOT. THEY SHOULD BE SHUT DOWN PERMENATELY. I AM GOING TO FILE COMPLAINS WITH THE BETTER BUSINESS BUREAU, FEFERAL TRADE COMMISSION AND CONSUMER COMPLAINTS DIVISION AND I WOULD ADVISE EVERYONE TO DO THE SAME, JUST MAKE SURE YOU HAVE ALL YOUR RECORDS DOCUMANTED AND COMPILED, LIKE WHEN AND WHERE DID YOU SEND YOUR ISSUES TO. BBB CAN AND WILL CALL YOU AND BE SURE AND HAVE ALL PAPERWORK SET ASIDE TO USE IF AND WHEN THEY CALL AND I AM PRETTY SURE YOU SHOULD EXPECT A CALL FROM THE FTC. IN ANY CASE IF ENOUGH PEOPLE COMEPLAIN MAYBE SOMETHING WILL GET DONE FOR THE POOR CONSUMERS OR THEY WILL RECEIVE A LARGE FINE AND HOPEFULLY SHUT DOWN. MAYBE IF THERE IS A LARGE AMOUNT TO COMPLAIN POSSIBLY THERE COULD BE A LARGE CLASS ACTION LAWSUIT FILED ON THE BEHALF OF THE CONSUMERS. TO SUM THIS UP I AM BEGGING YOU DO NOT PURCHASE RAZER GOLD GIFT CARDS ONLINE, AT AN OUTSIDE DEPARTMENT STORE ANYWERE, IF YOU DO YOU ARE IN FOR A BIG EXSPENSIVE SURPRIZE AND SO MUCH STRESS AND PROBABLY A MIGRAINE HEADACHE ON TOP OF IT. BY THE WAY APPLE CARDS ARE AS BAD. GOOD LUCK TO YOU ALL WHOMEVER PURCHASES RAZER GOLD GIFT CARDS. GOOD DAY...

I bought a 200$ razer gold card from CVS. I was scratching off covering to get code and accidentally scratched off two of the numbers. I contacted razor and they asked for lots of info and I supplied all info. Lots of emails for two weeks and then they told me it was previously used . That was a lie unless someone at razer company scammed it before sending to CVS. Never would I buy any product they are associated with.

Don't buy here. Customer Service sucks!!!!! Always say no to all of my requests.

CHECK REVIEW FIRST! i wish i came and checked on here before purchasing anything for Razer Gold. 1 star answers all my enquiries. brought gift card on G2A and having problem inputting code, reluctant to send code over , they check the codes and tell me they are all used. they take a long time i was no longer than 5 min on toilet but they closed my convosation with support and I try to reopen and now telling me no one available. big company selling temping product but don't fall for it big scam.

Absolute junk, they make it next to impossible to use the gift card and charge outrageous fees

Never use Razer. I was given a gift card for Razer. It never worked. Their support keeps insisting that I have to go back to the person who gave me the gift and get the receipt and explain how they bought it. I think these folks just take your money and keep it with no intention of giving anything of value back.