GoKarts USA®Warehouse Direct Sales, Nationwide ShippingOrder Online
GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Extreme Sports · Bryan, Texas
New
Extreme Sports · Huntington Beach, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
Extreme Sports · Santa Cruz, California
Excellent
643 approved reviews, newest moderated first
Jerry O.
Was pretty easy to select what I needed, checkout with PayPal was a breeze. Now hoping I get products soon to build my project, thanks!
Response from GoKarts USA®Apr 20, 2020
Thanks for your review Jerry. Glad you got what you needed Have fun
Jerry R.
Great site and custom services.
Response from GoKarts USA®Apr 20, 2020
Hey Jerry, Yes indeed, we do have some custom bikes Thanks for your review
TONY D.
I was surprised by how fast the shipping was!
Response from GoKarts USA®Apr 20, 2020
Hello Tony, We are usually lightning fast. These days, we know that's appreciated. Thanks for your review
Erik L.
Very thorough communication on the delivery process. Impressed.
Response from GoKarts USA®Apr 20, 2020
Hi Eric, Yes, chat, text gets you Answers and help Center for support. Thanks for your review
Stephen E.
Answered my questions before the sale and then got my order shipped out quickly.
Response from GoKarts USA®Apr 17, 2020
Hello Stephen, That's what we aim for! The kids will have a blast Thanks for your review
Mike T.
Fraud company . Charged me twice and shipped nothing, had to cancel my card
Jeff
Parts have always worked never had an issue. But shipping cost is way marked up.
Response from GoKarts USA®Apr 17, 2020
Hey Jeff, We know if you have the products, you better have the parts! Fedex charges about 12 bucks for small items We will check your order Thanks for your review
Jonathan H.
I feel that their website is confusing. When I went to get a price for my item with shipping and discounts I put in an item, put in to calculate shipping, put in the coupon code and it gave me a price taking out shipping..... wow, what a great coupon and discount! I go to check out and shipping is still there.... so I talk to customer service and am told no it calculates it for one OR the other, but not both.... if you want free shipping it MUST have the free shipping icon. So I find a go cart that is more expensive and DOES have the free shipping icon.... nope, its going to charge me $150 for shipping... I took a SCREENSHOT of their website and showed them the item with the free shipping icon and they said nope, it was a mistake - they didn't even offer to give me an extra discount or split the cost of shipping with them. Very annoyed and I feel misled and lied to.... I ordered the original item and hope I won't be disappointed further. Just got their reply.... As I said, when I FOUND an item with the free shipping icon AND took a screenshot AND showed them that screenshot IN chat they didn't do anything when it tried to charge me shipping except say nope its an item that really was supposed to charge shipping...
Response from GoKarts USA®Apr 18, 2020
Hello Jonathan, When you enter a coupon code, You must click Get Rates again to display the shipping in advance checkout. Otherwise, it will show you the shipping on step 3 Items that have Free Shipping will display the Free Shipping icon Sorry for the confusion, Thanks for your review