jennifer B.
Money grubbing
Sophomoric content at best and horrible customer service. Please do not give them your hard earned money.
Highbrow is a learning platform that delivers bite-sized courses straight to people's inboxes every morning. Join over 400,000 lifelong learners today!
Highbrow (gohighbrow.com) has 177 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Education Services · Washington, District of Columbia
Excellent

Education Services · Colorado Springs, Colorado
Excellent

Education Services · Harrisburg, North Carolina
Excellent

Education Services · Rockville, Maryland
Excellent
177 approved reviews, newest moderated first
jennifer B.
Sophomoric content at best and horrible customer service. Please do not give them your hard earned money.
Osman B.
Awefull company. No way to logon on their site to adjust/cancel a subscription. You need to search within the support site to see that you actually need to do this via de mail you get.... How unclear do you want to have it.. NEVER EVER AGAIN!!
TruthSeeker
Aside from a poor product this company has poor ethics. You will get Glorified emails about a topic from an “expert.” Which google searches will yield you better info. Aside reform that even if you cancel prior to the 30 days and have screenshot proof of your cancellation they will STILL bill you. Stay away keep your money and try coursea which has tío professors from leading universities giving FREE classes. There are paid ones too and you can get college credit. This company is nothing more than gloried emails and dull dull content
philip M.
Highbrow's manifesto: "Let’s master new ideas, feed and spark curiosity, and expand our horizons…" They should add "... and embrace our fine-print right to charge people for a service they no longer want." I didn't use Highbrow enough, so I forgot about the service - *and* the annual fee the charge. When I saw the renewal fee, I asked to cancel and get a a refund (this was within two days of the charge). Nope, they said... no refund. This is a classic, shady-if-accepted business practice. Hope people forget they signed up, and charge them. Most reputable companies, however, will refund if you cancel right after the renewal. But Highbrow - which is supposed to be about SELF IMPROVEMENT - refused to refund the fee. It's a common trick used by companies, but most of the better ones have the integrity do the right thing in a situation like that. Highbrow (Paddle) clearly does not. I gave them an extra star because I do like the idea. It's just a shame that their business practices fall so short of their ideals.
Chu Hai N.
Useless "courses". Useful tip if you want to try them: cancel the subscription at least 2 days in advance as the trial period is not exactly 30 days from your subscription but they round it up based on their time zone (stated in the fine print which is not easy to see when you subscribe). They also charge you VAT no matter where you live and don't expect any refund from them. Update: I can't believe there are spoonies who are stupid enough to give any credit to the "courses" offered by these scammers 😂😂😂 For everything they send to you, you can find better, deeper content for free using Google. Don't waste your money!
Brittney
Awful company. They have no compassion for their customers. I was charged and tried to cancel same day. They refused to refund. They don’t make their money from people who actually use their platform. They make their money from people who forget to cancel then refuse to refund them even though they have no intent to use their service.
Cameron R.
They renewed my annual membership and when I requested to cancel that same day the refused. So their forcing me to pay for a full year of the service that I don’t want. Insanity.
Peter C.
The episodes come consistently on time Any episodes I lose I get replaced when requested All the courses hold my interest Plenty to choose from