Emma
BEWARE, IT'S A SCAM!!!
Beware of Highbrow!!!! They are an online educational course provider. They advertise on their website and in their terms and conditions that membership for the courses is $5/mo. Then in smaller font writes $60 billed once a year (I thought this was just an additional option). However, they deduct the full $60 from you as soon as your 30-day trial is over, not $5/mo. They gave me no notice so the trial period ended without me knowing and suddenly I had $60 missing from my account. I canceled my membership straight away and they won't refund me any of my money. None of it. So they're not charging me $5 per month as advertised, nor $60 per year, but $60 upfront as soon as the 30-day trial is over. They say on their site "cancel anytime" but what they don't mention is that even after canceling you still have to pay the full $60 for the year, even if you've never received any content and only been a paying member for 1 day before canceling, like me! They've charged me $60 for one day of membership! Their billing period is really at the start of each year, charging for the full year so it is deceiving to advertise it as $5/mo. It's very sneaky of them. I wrote to them saying I haven't and don't want to use their services and I'm unemployed at the moment and cannot afford the $60 they just deducted from my bank account. I explained I really need that money to survive. They didn't care. They told me they "can't" refund me. How ridiculous! Of course they can! It's easy to return a deducted payment. They just don't WANT to. They'd rather scam money out of me than help me. They wouldn't even compromise with me. They are callous and greedy. They've been very patronizing and unhelpful in my communication with them. All they care about is getting money out of you. I do NOT recommend them.



