Cindy
Beware…. No refund …
It’s unfortunate that complete refunds are not available. I tried this company looking for something different and didn’t like the product but was only given and gift credit…. A refund is NOT an option! 😢
Response from GohausSep 8, 2026
We appreciate you giving Haus a try, even though the gear wasn’t the right fit this time. Keeping great gear at great prices, along with the sales and drops our customers love, is a big part of why our return policy is structured this way. Store credit never expires, and we’re constantly listening, refreshing the lineup, and bringing in more of what our customers want to see. We hope the next drop has your name on it!