B B.
Jared is a bot
Jared is a bot. Everyone is talking about how great Jared is but it presents itself as a real person. Super creative approach but once I realized it was a bot pretending to be a human upselling to me, it eroded my trust in the brand.
Response from GohausOct 16, 2026
Hey B B, Thanks for the honest feedback. Jared is one of our AI assistants. Our text outreach is there to help customers find exactly what they need, whether that’s help with an order or a recommendation that fits. We hear you on not making it clearer up front that you were talking with AI. That’s fair feedback. There are real people behind everything we do, and supporting our community is at the heart of our mission. If you’d ever rather work with a person, our human agents are here to help. Just email [email protected] ask for a human, and someone from our team will take it from there. – Haus CX Team