GohausReviews of gohaus.com

Sent wrong size and the shirt was grossly undersized vs. the label. Fit like a medium, label said XL, I ordered a large. Very unclear feedback on return. Still haven’t received replacement item. Obvious AI on first customer service interaction, not effective.

Very quick response and follow-up👍

everything i needed was easy to find.

Super good product can wear all day without stretching out

The apparel is well constructed and still looks great after several workouts and washings. The pricing is excellent as well. Definitely a company I will continue to do business with.

Quick and easy ordering for my first purchase with Haus. Five stars ⭐️

I ordered a set of tanks in size L. After trying them on I needed to size up, so I ordered a set in XL. When I went to return the size Large set I was told that I could not get a refund and that I could only get a credit or exchange them even though I used my own money to exchange sizes already. Now Im stuck with a credit and ended up buying something I don't need to simply not waste money. For all the advertising they do online I'm surprised at their refund policy. Is it because the company is super small? Or are you just looking to maximize profits by having a refund policy that is unheard of in this day and age?

While I love the products themselves, I’m not happy with the delivery and order customer service. I placed an order express shipping, got no shipping information sent to me it’s been nearly 5 days and I have no update, no shipping information. I demanded a refund for the express 1-3 day shipping to which I got no reply from the support team. Very disappointed.