Rebecca E.
Auto refill doesn't work
This Rx was an auto-refill, but it was never mailed to me when it was due. (The last time it was mailed was in December, so it should have been sent to me in March.) I keep having these problems no matter how many times I consult with you about it. I will now be without my medication for several days again.
Response from GoGoMedsApr 22, 2026
Hi Rebecca, Thank you for letting us know this happened. We apologize this issue is recurring for you. We know it's very frustrating to be without your medication. We've made some technical changes to your auto-refill that we believe are going to fix the issue - and we are keeping close tabs on your account and watching for your next fills to trigger as we expect. Thank you again for bringing this to our attention. Our best, GoGoMeds