Dennis
The service and product were good overall
The service was good overall. I had to call as the communication on the website read "In process" for almost 2 weeks. This tells the customer nothing. More descriptive information should be provided. This was a nearly $300 order. The product was a prescription incert for ski goggles. It works well enough that I don't need to wear glasses when skiing anymore. Fogging is still there but is reduced and my helmet doesn't press on my ears anymore. I asked for progressive bifocals. The bifocal part of the lenses is less than 1/5 at the bottom of the lenses. It is barely usable. Other online retailers like Zenni and Warby ask how much of the lenses I want to be bifocal, like 1/2 or 1/3. 8/10 would buy again.




