Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Gofastpass (gofastpass.com) has 704 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
gofastpass.com
Website
gofastpass.com
Category
Taxis & Public Transport
Location
Orlando, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Giovana was extremely friendly, professional, timely, and a safe driver in very nice vehicle. She’s the best!
Response from GofastpassFeb 11, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
DO
Diane O.
Fabricio was there a little early which…
Fabricio was there a little early which was great. He was a good driver and very friendly
Response from GofastpassFeb 10, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
LH
Laura H.
Would recommend!
Felipe was on time and very nice and professional! Would definitely use this company again!
Response from GofastpassFeb 9, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
VH
Vince H.
Great Experiance
We used this service to provide transportation from MCO to the Hilton Garned outside Port Canaveral. They we excellent. The communication was perfect, the drivers were the best. We were so pleased that we booked them for the return to MCO once we disembarked our ship.
Response from GofastpassFeb 9, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
CT
Carol Thompson F.
Excellent experience
Excellent experience. Our flight was three hours late due to a medical emergency. And the drive was still waiting for us.
Response from GofastpassFeb 7, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
JP
Johanne P.
Good service
Service courtois, ponctuel et facile à rejoindre
Response from GofastpassFeb 7, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
BR
Brandi
Driver never showed up for our flight
Driver never showed up for our flight. We called and text the number provided and the number was disconnected. We called the company, and they could not locate our driver. We arrived to the airport and through security as our flight was boarding as we had to call an uber. Super disappointing as this was pre scheduled.
Response from GofastpassFeb 5, 2026
Thank you for sharing your feedback. We sincerely apologize for the experience you had and fully understand how frustrating this situation must have been, especially with a pre-scheduled airport transfer.
Unfortunately, an internal operational issue occurred on this specific service, which resulted in the driver not being properly dispatched as planned. As soon as you contacted us, our support team assisted you by phone, investigated the situation in real time, and worked to address the issue promptly.
While we regret that we were unable to resolve the situation before your departure time, we would like to clarify that a full refund was issued immediately, and the total amount paid was returned to you. Additionally, as a gesture of goodwill, we also offered a 30% discount toward a future reservation should you choose to give us another opportunity.
We have been operating for many years with a strong focus on reliability and customer care, and we regret that this isolated incident did not reflect the level of service we strive to provide. Your feedback has been taken seriously and reviewed internally to prevent similar situations in the future.
Thank you again for bringing this to our attention.
Kind regards,
FastPass Team
ME
Mary-Ellen S.
Excellent experience
Our driver, Filipe, was friendly, professional, prompt and courteous. Our trip was relaxing, not at all rushed.
Response from GofastpassFeb 3, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
