Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.
Goedeker's (goedekers.com) has 168 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Appliances & Electronics · St. Louis, Missouri
Excellent
Appliances & Electronics · Fenton, Missouri
Great
Appliances & Electronics · Kansas City, Missouri
New
Appliances & Electronics · Kansas City, Missouri
New
168 approved reviews, newest moderated first
B. W.
I had to change the item in my order and ask some questions. Mike Salcedo did a great job helping me out. I haven't received the product yet, but I feel confident that Appliances Connection has a great support staff.
Response from Goedeker'sJan 11, 2022
Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike! The Goedeker's Team
Annamarie C.
Appliance Connection is my new go to for appliances. Nobody had my dishwasher in stock. Appliance Connections had and delivered quicker than promised. Customer service is polite and accommodating. I will definitely recommend them.
Response from Goedeker'sJan 11, 2022
Thank you for your positive feedback! We strive to provide our customers with the best products possible for a competitive price. Thank you for being a valued customer! The Goedeker's Team
walter g. do not use full last N.
After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring that he got me through a very stressful time. Evan is a gem and my advice is to do everything you can to keep him. He has great customer empathy and I will highly recommend this company.
Response from Goedeker'sJan 11, 2022
Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are thrilled to hear you had a great experience working with Evan! He will be recognized for his exceptional Customer Service! Thank you, The Goedeker's Team
Simon
Ordered a fridge online, which arrived promptly the next week. The delivery people were courteous and mindful of not damaging the hallways or elevator while transporting it to our apartment. Overall a very positive experience.
Response from Goedeker'sJan 11, 2022
We appreciate your positive feedback! Here at Appliances Connection, we pride ourselves on the excellent quality of the products we offer, and we are glad to see that your delivery went well! Thank you for being a valued customer, The Goedeker's Team
Kim R.
I had a great experience with appliance connection. Best price around on the fridge I bought. Installation was without issue and wait time for delivery was very reasonable given time of year. Week of Xmas. No complaints!
Response from Goedeker'sJan 10, 2022
Thank you for your positive feedback, Kim! We strive to provide our customers with the best products possible for a competitive price. We are happy that we were able to provide services and take the stress of delivery and installation off your shoulders. Thank you for being a valued customer, The Goedeker's Team
Paul V.
This review is not for the company, but for the last person I spoke with about solving a terrible experience. Judy F was professional, efficient and very kind. After several negative experiences with Goedecker's, she was the shining star of the bunch. Thank you, Judy F.
Response from Goedeker'sJan 7, 2022
We are so very happy to hear you had a positive experience with Judy! We truly are committed to ensuring the satisfaction of our clients. Our customers voices are so very important! We would love to know how we could have done better with your past experiences, don't hesitate to let us know at sunny.conway@goedeker's.com. We appreciate your business! Thank you for your feedback! The Goedeker's Team
Bobby
Received a very timely phone call today from Mike Salcedo in regards to a support ticket I submitted on their website for a product I ordered. His kindness and the extension of customer support he provided was refreshing to experience. He reassured me the concern I had is not applicable and everything is moving along as expected. Thank you!
Response from Goedeker'sJan 6, 2022
Thank you for sharing this with us, Bobby! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike! Thank you for being a valued customer. The Goedeker's Team
Lisa F.
Mike Salcedo, I really appreciate the phone call follow-up to my email, so I could get additional questions on process answered right away instead of a lot of back-and-forth.
Response from Goedeker'sJan 6, 2022
Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike! Thank you, The Goedeker's Team