Suly G.
Horribly packaged, heat damaged med
Update: gobymeds eventually resent the package and it arrived better. Old post: The medication was mailed in a carelessly cheap manner and it was so hot to the touch when it was delivered. I immediately took the medication and tested the temperature and it was 125 degrees. They mailed it in a regular mail envelope with a thin pack, the freezer pack was completely smashed up. Normally should have been mailed in a Styrofoam box and freeze packs. This service is really bad, I cannot possibly use anything, BCS it's risky to use heated medication. Update: I will be updating my review and ratings as soon as gobymeds sends me a replacement as they have mentioned to me on their website chat.
Response from GobyMedsAug 8, 2026
Thank you for letting us know and for the details. This helps us to better handle the issue. A member of our team is actively looking into this!