GobyMedsTrusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
I ordered and paid for 12 weeks of meds but was given 10 syringes
Response from GobyMedsApr 27, 2026
Hey there! Please reach out to our care team, and we will absolutely get this taken care of for you!
D B.
I received my order today, directions were confusing and when I tried to contact for explanation/directions , I recurved no response :(
Response from GobyMedsApr 27, 2026
Hi there! You more than likely caught us on a Friday afternoon when we are the most busy! We address each message in the order that they come in, and you will absolutely be receiving a response!
customer
I am disappointed in several things. 1. The fact that I paid 299 for 1/2 of what I got last time. 2. The med came and the cooling pack insideing pack was not cool.
Response from GobyMedsApr 22, 2026
We are sorry to hear that! A member of our team will be in touch about medication volume and price. Regarding the product temperature - Our medications are shelf-stable and maintain their full potency even after several days at temperatures reaching 104°F. While we include a complimentary ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order. To minimize transit time, we utilize overnight air shipping and do not dispatch on weekends. If you have any other questions, please contact our Customer Support team. Thank you for choosing GobyMeds!
CORALEE ST G.
I have asked for an increase in medication the last two months and have received the same dose both months Without an increase
Response from GobyMedsApr 17, 2026
Hi! Thank you for letting us know. I have asked a team member to take a look into this for you!
customer
was warm when it was received
Response from GobyMedsApr 14, 2026
Hi! Thank you for reaching out. We want to clarify our shipping standards for your peace of mind. Our medications are shelf-stable and maintain full potency even after several days at temperatures reaching 104°F. While we include an ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order. To minimize transit time, we utilize overnight air shipping and do not dispatch on weekends. If have any other questions, please contact our Customer Support team at [email protected].
Lynn
The first month is going extremely slow. I feel the same as if I didn’t take any medication
Response from GobyMedsApr 13, 2026
Thank you for sharing! Results and timing definitely depends on the individual. If you have questions regarding results or side effects, you can reach out to our customer support team ([email protected]) or contact your provider in the Medical Chat in your patient portal. Good luck on your journey!
Susan G.
I did not expect the price increase. $200 extra per order is a lot to increase without being upfront about it . I feel just a little bit duped by the switch that was done. At least be honest about your pricing from the beginning.
Response from GobyMedsApr 9, 2026
Hey Susan, thanks for taking the time to leave us a review and provide feedback. We try to be as transparent with our pricing as possible, and everything is posted on our website here: https://www.gobymeds.com/getting-started/pricing It is also listed on our homepage at https://www.gobymeds.com Most people who finish a starter bundle either stay at that dose or just titrate up to the lowest dose that is working for them. When moving up in dosage, the amount of medication needed increases. While we wish we could offer a flat rate for every single dose, but medication cost is definitely a factor here. For example, people who take a higher dosage of 13.5 to 15 mg weekly of a GLP-1/GIP are using upwards of three times the amount of medication in one month than somebody who is only taking 4-5 mg a week. We try to keep our cost as low as possible and there are ways to negotiate with pharmacies to lower our pricing, which allows us to do these bundles. That is why we encourage staying on the lowest dose that is working for you as the patient. The unfortunate reality is when you increase your dosage, you are increasing the amount of medication needed. Again, we definitely appreciate the feedback, and you can always check our pricing at the link posted above or on the home page of our website. We wish you the best on your weight loss journey with us.
stanley P.
No consultation occurred . Why would you start me at lower dose then the one I have been taken prior to switching with goby Soundz like marketing scheme you basically discounted my doctors script
Response from GobyMedsApr 8, 2026
Hi! Thank you so much for letting us know about your issue. The consultation is normally when the healthcare provider reviews all of your information to see if you qualify for treatment and then either messages the patient questions or writes a prescription. This definitely sounds like a mistake on our end. If you can email [email protected], a member of our team can take a look at this!
