GobyMedsReviews of gobymeds.com

Response from GobyMedsSep 11, 2026

Thanks for letting us know! Our medications are shelf-stable and maintain their full potency even after several days at temperatures reaching 104°F. While we include a complimentary ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order. Thank you for choosing GobyMeds, and please let us know if you have any questions!

Response from GobyMedsSep 11, 2026

Thank you so much for letting us know! At reorder, any available options for your current dosage level will be shown - some with additives and others without. If you believe that you should have B12 in the most recent order or have trouble finding it as an option moving forward, please let us know!

Response from GobyMedsSep 11, 2026

Thank you for letting us know! This is a common concern - especially during summer months - and we completely understand. Our medications are shelf-stable and maintain their full potency even after several days at temperatures reaching 104°F. While we include a complimentary ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order. Thank you for choosing GobyMeds, and please let us know if you have any other questions!

Response from GobyMedsSep 5, 2026

Thank you for taking the time to leave a review and for choosing GobyMeds!

Response from GobyMedsSep 3, 2026

Hi! Thank you for sharing your concerns. As dosage increases, the cost of the medication may also increase. Please let us know if you have any questions or additional concerns. For questions about pricing, available options, or next steps, our Customer Support team would be happy to help at [email protected].

Response from GobyMedsAug 31, 2026

Hi! Thank you so much for taking the time to leave a review and for choosing GobyMeds! We will share this feedback with our Operations Team to see if we can make some improvements in both our patient portal and in provider communications. This is so helpful as we strive to always improve our customer experience. Please let us know if you have any further questions or concerns!

Response from GobyMedsAug 31, 2026

Hi! Thank you so much for letting us know. We recently updated our patient portal and will share with our internal developers to get this fixed ASAP. So sorry for the issue and for choosing GobyMeds!

Response from GobyMedsAug 27, 2026

Thanks for letting us know and for choosing GobyMeds!