BIOVERSEReviews of gobioverse.com

I guess I won't be going through this company to purchase meds for my wife and I. Thanks for all the reviews they where extremely helpful in my decision.

Horrible Horrible Horrible!! There is no phone number for customer service, there is no email for customer service. They charge you $39 no matter what and refuse to refund it. I finally got in touch with a supervisor woman named Via or Bia and she was extraordinarily rude to me, did not care that it was very difficult to get in touch with somebody, and told me absolutely no to getting a refund for the $39. I urge you to stay away from this company!!!!

Signs up was excited to start but had issues with their payment systems. I updated my payment several times and after a month push through a payment. I am beyond livid contacting customer service is impossible and unhelpful at best go with a different company at all cost

I cancelled my membership and used klarna pay in 4. They tell me they can’t send my medicine without my account being reactivated. I have screenshots. I am thinking, good then they won’t request payment for the medications. Boy was I wrong. Not only did they reactivate my subscription but they charged for the medicine. I was ok with being charged the initial fees for the 3 months but not the medications. I didn’t know they were not FDA APPROVED. Thank god I have proof of this because if I have to sue. I will. Does anyone wanna sue with me? The amount of total damages should make it worthwhile for a lawyer. GIVE ME MY MONEY BACK

They have a bunch of hidden costs. You can’t remove your cc yourself or change your subscription from the app. Then they charged me anyways for the subscription when I clearly asked for otherwise in 3 separate emails.

I signed up and inquired about a specific medication. I was informed my insurance wouldn’t cover it and then heard nothing but AI prompted messages about weight loss plans. A week later I was charged $200 for a medication I did not know, want or ask for. I contacted them and was told they can’t cancel the order and will not refund or take a return of the product. I disputed the charge and was met with AI generated responses trying to sell me more. The medication never arrived to my house and the online portal I complained through locked me out so I can no longer speak to them.

The only thing I lost was $894. Bought the 6 month plan. Over a month in I hadn’t lost weight. Asked them to adjust my meds to help and they refused. Got my second (and last shipment) and now I’m over 3 months in and still haven’t lost a pound. Only reason I gave them one star is because I can’t pick less than that.

I’ve used them before and did not have a good experience, however my uncle had started the process and I was like, “sure. Maybe they’ve improved.” I helped him finish setting up his account. They charged his card but it continued to say he needed to “update his payment method.” We emailed them and they said it was all “resolved.” We just logged in to his account and there’s no orders set, payment still says to update. He needs his meds before he goes out of town. I feel bad for not telling him to stay away from this company. I will try emailing myself. His name is Jorge Sanchez. I have sent another email on my behalf. Will update depending on answer.