BIOVERSEBIOVERSE is listed under Pharmacy & Medicine in New York, New York.
BIOVERSE (gobioverse.com) has 396 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingPharmacy & Medicine · Commack, New York
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Showing 209 reviews with 1 star · Clear filters
Deanna N.
I signed up but immediately canceled when I was able to review reports. I've had to dispute 2 transactions now and cancel my debit card due to this company. They WILL continue to charge you even when you log in and it says no subscriptions. DO NOT USE THIS COMPANY.
Cas
If I could do 1 star I would Horrible company and staff sneaky charges and they don’t do refunds the steal money have to dispute it with your bank if you want a shot
Response from BIOVERSEMar 18, 2026
Hi Cas, that sounds like a very frustrating experience, especially dealing with unexpected charges and feeling like you had to go through your bank to resolve it. I can understand why this left such a negative impression, and I’m truly sorry for the stress it caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us improve.
patrick E.
NO STARS!!!😬😬😬 FRAUDULENTLY BILLED. NEVER ORDERED ANYTHING. STAY AWAY!!!
Response from BIOVERSEMar 18, 2026
Hi Patrick, it’s clear from your review that being charged for something you never ordered has been very upsetting. I completely understand why this feels frustrating and concerning. If you need assistance, we’re always happy to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you. Thank you for taking the time to share your experience. It helps us improve.
Bilinda P.
Scam and take people money I have been trying get issue resolved and you took over 240.00 from me and no one has answers what a horrible bussiness I have gotten no direct person what company does not call talk to customer who is not happy what a joke do not attempt this it not real product and they keep money
Response from BIOVERSEMar 16, 2026
Hi Bilinda, I completely understand how upsetting it must be to feel charged without clear communication and support. It sounds very frustrating to not have your questions addressed and to feel stuck trying to resolve the $240 issue. I’m very sorry for the stress this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us see where we can improve.
Susan T.
Do not trust them. I told them not to charge my card and they did anyway. Discover gave me back the original invoice but they would not give me back the $135 per month. It tool me 4 months to get the $135 from being charged to my charge card.
Response from BIOVERSEMar 9, 2026
Hi Susan, I completely understand how frustrating it must have been to be charged despite your request, and the delays in resolving the $135 charge sound very stressful. I’m truly sorry for the inconvenience this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us see where we can improve.
bribenken
Absolutely garbage. 100 percent a scam. Still garbage. Fraud do not use this company they will 100 percent rob you.
Response from BIOVERSEMar 4, 2026
Hi there, it’s clear from your review that your experience was very frustrating, and I completely understand why you feel this way. I sincerely apologize for the negative impression this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us see where we can improve.
Chivvon T.
Please do not go there. They don't do anything I paid over $200 to have them chat back-and-forth about absolutely, nothing, them "being there for you and your weight loss journey" and submitting a prior authorization that happened almost a month ago. Refused to give ne my $135.00 back and requested more money from me. What a terrible joke, complete ripple off, they did absolutely nothing in the 2 months it just a complete rip-off and the customer service person I keep talking to the same guy and he is extremely rude.
Response from BIOVERSEMar 4, 2026
Hi Chivvon, I’m very sorry to hear about your experience. It sounds incredibly frustrating to feel unsupported during your weight loss journey, especially with delays in prior authorization and difficulties with customer service. I completely understand why this has been upsetting. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us see where we need to improve.
Taylor A.
If I could, I wouldn’t even give them one star. They are a terrible company. I was initially going to get weight loss medication from them but first you need to fill out an intake form and have an appointment with the doctor. I ended up going with a different company.. and they charged me anyway, when I showed them the proof that I had emailed them to cancel. They did not refund me my money and have continued to send me different emails and different phone numbers to a support team and tech team. But at this point, I think that they don’t have either. all of their numbers do not work, all of their emails don’t work. Bogus company don’t waste your time or money because they will take it and not give it back
Response from BIOVERSEMar 3, 2026
Hi Taylor, Thank you for sharing your experience. I completely understand how frustrating it must have been to be charged for a full treatment plan before even speaking with a doctor, especially with the confusion around the $39 intake fee and the delay in cancellation processing. That’s understandably stressful and not the experience we want for anyone. Your feedback is very important. It helps us see where we can improve the signup and billing process. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond within 1–2 business days and look forward to working 1x1 with you. Thank you!