John R.
These people have no customer service…
These people have no customer service skills. They send out shipments prior to authorization. They take their time in shipping, when other companies can ship over night they hold your money until they feel like it and then ship the order. I do not recommend. I have had some serious issues with them without their accepting responsibility or returning questions.
Response from BIOVERSEAug 6, 2024
Hi John, we're very sorry to hear that. Please contact us directly at [email protected], and a support team member will be happy to assist you. Thank you!