D
horrible company
horrible company, ceo is a jerk and horrible person. Does not care about people at all. Keep your money. Sure he has a vision but has no empathy for people at all.

BIOVERSE is listed under Pharmacy & Medicine in New York, New York.
BIOVERSE (gobioverse.com) has 396 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 19 reviews with 2 stars · Clear filters
D
horrible company, ceo is a jerk and horrible person. Does not care about people at all. Keep your money. Sure he has a vision but has no empathy for people at all.
charlene G.
No b problem with order or communication. I just don’t think their product works well.
Response from BIOVERSEMay 13, 2025
Hi Charlene, we’re sorry to hear the experience didn’t meet your expectations. We’d love to connect you with one of our medical providers to reassess your plan and find the right path forward. Feel free to message us anytime, we’re here to help.
Karen
I am on mt third week of using this medicine. No change in weight. Disappointed
Response from BIOVERSEMay 13, 2025
Hi Karen, we’d love to help but couldn’t locate your account. Could you share your full name or email address with us so we can take a closer look and assist you?
Lauren L.
I got my medication on time. The instructions were very confusing. I needed to watch a YouTube video to understand how to inject properly. I had the worst side effects and could not continue after my first shot. I let my doctor know she was very unresponsive and nobody in that company seems to care about anything but your money. Very disappointing. I don’t even expect to get a refund, especially not from a Third-party site like that. I canceled completely after paying in advance for three months.
Response from BIOVERSEApr 29, 2025
Hi Lauren, we’re sorry to hear about your experience. We recommended additional testing and suggested involving your primary care provider for further evaluation. If there’s anything else you need, we’re happy to support you.
Christopher H.
It's funny how they respond to positive or fake positive reviews, but haven't responded to any of my online messages, email or phone calls the whole week. Meanwhile, I was charged 13 days ago and not even a shipping notification or response from my inquiries. It has been in processing status for 2 weeks and the business is obviously in trouble. If I don't hear back by today, I will be requesting a charge back from my bank and report to BBB.
Response from BIOVERSEApr 29, 2025
Hi Christopher, we apologize for the delay. Your prescription wasn’t received by the pharmacy initially, which caused the delay. Your order has since been canceled and fully refunded. Please let us know if you need anything else.
Michael B.
I had to go through the Better Business Bureau to get a refund. I signed up with this company and immediately they made a mistake on the dosage they started me out at 2.5 mg even though I told them on the questionnaire that I was already at 7.5 mg of my previous provider after literally months of back and forth arguing about the dosage I was able to get a refund. I had to right countless emails back and forth to the company and then take my complaint to the Better Business Bureau before they would actually apologize and give me a refund. The biggest complaint was how hard it was to get a hold of anybody. And the fact that my emails were bounced around from representative to representative before finally a higher up in the company reached out to me to apologize and issue my refund. But once again not until after the Better Business Bureau complaint was filed.
Response from BIOVERSEApr 29, 2025
Hi Michael, we’re sorry for the back-and-forth you experienced. While we did offer free additional vials to correct the initial dosage issue, we understand your frustration and have processed a full refund. Thank you for your feedback.
Marsha C.
I completed the 3 months supply. So far everything was smooth sailing. Until time for renewal. They took $702 from my card and have not processed the order. When you call the support it prompts you to leave a message. They respond with generic pre written responses. At this point I have lost trust and want my money back so that I can switch to a more reputable company.
Response from BIOVERSENov 13, 2024
Hi Marsha, we're sorry to hear that. A BIOVERSE representative will be reaching out to assist you with this.
Kristin
Lack of communication. I never spoke to a doctor. I answered questions and uploaded my ID and poof ! I paid $700 for 3 months treatment. 12 weeks= 3 months. 1st message stated I would get 3 vials.I received 1 50mg vial.After 2 requests Dr.Chen responds with instructions,stating the 1 vial supplies enough medicine for 8 weekly injections.Then it says its common to use a new vial for weeks 9-12. I only have the one vial ! It is becoming apparent that I paid $700 for 8 weeks of medicine. 8 weeks = 2 months . Can't call-they don't answer. Very very disappointed and disgusted.
Response from BIOVERSESep 24, 2024
Hi Kristin, we're sorry to hear that. A BIOVERSE representative will be reaching out to assist with this.