Wolfgang
I re-ordered the next round of medicine…
I re-ordered the next round of medicine in early February. Bioverse a) took over a week to even react to my inquiry on 'Where is my refill?". 3 weeks later, they claimed the order was never processed (!!!!!!!!), then they said they could refund me the money, I stated NO, I want the medicine !!! So today is March 28th, and I have no idea or information if I will ever receive my paid medicine ever?!!!!!?! I was super excited at first, but that went bad really fast. I am 2 weeks past my scheduled dosage!!!
Response from BIOVERSEApr 9, 2025
Hi Wolfgang, we appreciate your patience and completely understand your frustration. Your order was charged on February 23 and unfortunately delayed in processing — but we’re glad to see it has since been delivered. We're reviewing these delays with our partners to help prevent this from happening again.



