Tyler D.
Payout rejected after previously receiving two successful payouts
I had previously received two successful payouts from GOAT earlier this year, so I trusted the company and continued trading with them. I then requested another payout of around $1,800. Within roughly 24 hours, my payout was rejected and my funded account was terminated for alleged “coordinated/group trading.” I do not know, communicate with or coordinate trades with the traders GOAT claims my trades matched. I provided extensive evidence showing my independent trading activity, including personal broker statements, other trading records and timestamped analysis. Despite this, Risk has failed to properly address my evidence or explain how similar trades on NASDAQ prove that I coordinated with complete strangers. What concerns me even more is seeing multiple other traders publicly reporting payout rejections under the same “coordinated/group trading” allegation. After my experience, it is becoming very difficult for me to have confidence in this explanation. When I raised my payout issue on GOAT’s Discord, my message was deleted, I was timed out and I subsequently lost access to the server. I was then targeted by someone impersonating GOAT support who knew my account number/email and attempted to get me to pay $70 in USDT to a crypto wallet to supposedly restore my account and release my payout. Official GOAT support later confirmed this was not legitimate. I have now submitted a formal complaint. Instead of addressing it, I have been passed between different support agents and sent generic responses explaining copy-trading rules that don’t answer the actual complaint. After two previous successful payouts, I genuinely trusted GOAT. This experience has completely changed my opinion. GOAT: address the evidence, explain exactly how you have established that I coordinated with traders I have never spoken to, and properly investigate my complaint. I will update this review if GOAT provides a proper investigation and resolves the matter.




