Go-OpticReviews of go-optic.com

Quick and easy to navigate website

ENOUGH! This retailer needs to be reported to an official government office, anyone know where to report a business that does deceptive practices? There are over ten pages of the same complaints, enough already. They have a very limited amount of styles on hand. Most of their stock has to be obtained from the manufacturer. It is not explained at the time of purchase that it takes two weeks or more for the frames to arrive at their location, so they can manufacture them and send them to you, which can take up to another week and a half if you go with their FREE shipping option, which is snail mail. You could be waiting a month plus for your order. What's worse, they are not straightforward about any of it and they dance around with their answers when you ask for clarification and they never... pick up their phones, you're forced to chat with a Bot and the live agents just say "read the policy", but when you open the link they send, it's all very confusing how they explain their shipping and turn around times, it's just not clearly stated - you're so excited you're getting a good deal, the site looks legit, but the red flags show up quickly. After a ton of back and forth and them being evasive about a processing timeline, I just cancelled my order after two weeks of waiting because they've yet not received the frame from the maker - they're saying Friday, maybe. 1-5 days my butt - any info on how to report these practices let me know? They must give timelines in language that is clear. They're probably cash poor and depend on us prepaying so they can stock their invetory. They kept a percentage - which is wrong, they were dishonest - they need to be investigated.

Great products , fast delivery

Great variety

I bought the Parade q series frames. I break my frames all the time and thought I would never find these frames anywhere. I'm so incredibly happy I got my glasses fixed and an extra pair on hand.

Was easy to use

quick ordering

Happy to have found the exact Carlos Santana glasses that I bought from Eyeglass World 4yrs ago. Not easy to find.