Go-LabelReviews of go-label.com

Great products at great prices and great customer service too!

The product is OK, but the process to get anything order or in a timeline fashion is shockingly bad. Like the, you could write a case study on what not to do kind of bad. Most of the issues seem to be ones that could easily be solved digitally with some user experience help, but until this happens or until we find someone who makes it a little less stressful, our relationship with Go-Label will be temporary.

Excellent service, good quality, fast delivery.

Great customer service, and lead time was quick.

Had genuine Epson ink cartridges for an uncommon printer in stock. Delivery was quick compared to other vendors and best price by far. Plan on using Go-Label for all my other company purchases for ink supplies.

***EDIT**** In being able to discuss further both sides of the situation, I am very pleased with how go-label was able to handle and help make resolving the issue as pleasant as possible, and I thank them for that!! Dealing with the the sales rep, Dave was very positive. He answered all of my questions and was very kind and patient. Ordering the product through go-label was not so pleasant. The listing when I purchased said it would ship within 24-48 hours. Over a week later I had to contact the company about why I hadn’t gotten any notice of it shipping for them to tell me it’s backprdered until late November (about a month after I ordered). When I asked if my shipping could be upgraded to offset the delay since I did not know it was back ordered when I purchased it, they said they’d be happy to charge me for it. Kinda bummed that something that was not listed correctly is on me to get here as quickly as possible. Had I known it was a month out to begin with I wouldn’t care, but the fact that even if you go online to purchase one today (knowing that they are not in stock) it still says “will ship in 24-48 hours” .

I placed an order on 10/2/18, when I did not receive it by 10/11/18 I checked and the order said processing. I had rec'd a confirmation and order #, my card was charged. I had to contact Go Label to get my order shipped.

Very helpful, and great product. I would recommend.