Go-LabelReviews of go-label.com

Response from Go-LabelJun 2, 2023

Hi Tammy- I sincerely apologize for the inconvenience. We have run into many issues shipping to Alaska and Hawaii that make it economically bad for our customers. Shipping has to go by air and it is very expensive so we have declined sales to these regions. I updated our web site making it clearer to customers and hope that eliminates the frustration. I hope you can find what you need from another source!

Response from Go-LabelFeb 23, 2023

Hi Robyn- I'm so sorry the order went to the wrong company location! We had the location correct on the order, but the vendor who ships it from their warehouse used the wrong address since you have multiples in their system. They should have caught that and I apologize for the mistake. We have issued an RMA and your revised order was shipped FedEx and will arrive tomorrow. Please let us know if you have any issues.

Response from Go-LabelNov 28, 2022

Hi UC- Please reply back with some information that would help us identify which order you are talking about so we can see what happened. In these times of supply chain disruptions, it is hard to keep up with changing ship dates from our suppliers. We try our best to let you know when that happens.

Response from Go-LabelAug 23, 2022

Hi Lisa, Our web site states for this printer: "Availability: Due to supply chain issues, lead times will vary. LiveChat for an estimate." You probably saw that because you chatted with Linda who told you that "This printer qualifies for free ground shipping. I do want to make you aware that the printer is not in stock and current lead times are extended by several months. We do not have any Zebra printers in stock right now." We told you before you ordered that it would be several months before the printer shipped. We try our best to let our customers know about any supply chain issues BEFORE they order.