GNCReviews of gnc.com

72 hours to “process” orders before shipping. Pathetic

Placed a BOGO order however for some reason the second item did not go through. I contacted customer service regarding this and they made everything complicated and refused to provide a cancellation, refund or order edit. They told me several different ways to try to return the item however they made it complicated to a point where t it was useless to try to return it as it would end up costing more money. Their system and ordering is flawed and needs to be reviewed.

This item is awesome! the Digest (Enzymes) helps me to digest my food intake. Before I was feel bloated but when I take this, it boost my metabolism and I feel lighter the whole day. I highly suggest to use this supplement!

I set up auto delivery for Golli ( apple cider vinegar) and paid 13.49 cents..in December Checked my email and without my consent GNC was trying to charge 19 dollars and some change. I asked why that was not corresponded and I agreed to the previous price. Where do they do that at? Do not set up auto delivery they appear to raise prices without consent or knowledge. Imagine if I do not check emails or bank account how long would they be willing to get away with up charging without my consent..

Ordered multi-month supply of their slimvance green drink and they sent me stuff that expires in April. When I called they told me they discontinued it in September and this was the last of their supply. I explained to them I wasn't even planning on using this for a couple months, every other time I've ordered it it has over a year shelf life, not 2 months. The only solution offered to me is that I return it to a store for a refund. I explained to them I have to do virtual school during the day and work at night. There is no gnc close to me. I'm then put on hold for 10 minutes and am told the same thing again. So, I have to take time out of my life to fix their mistake. I shouldn't have even been able to order them and there was no sign of it being discontinued on their website. Not gonna be shopping there again.

This year, 4 of my protein orders via the website were canceled with no reason. I figured signing up for an account would help, but the process fails every time I try for "unknown reasons". This was the last straw. GNC has been my go-to because of its ease-of-availability. Shortage of supply on site and via Amazon, along with this technical ineptitude, has forced me to find a new vendor.

On the up side, their staff is usually knowledgeable. on the down side, you can get better prices elsewhere if shopping online.

I mostly order online supplements from them, the delivery, packaging is top notch. Further they make sure to include promo gifts with high order value. Their in store staff in multiple locations in SG are also really helpful. I see lot of negative comments for US location, probable they need to improve their service there as in SG we mostly prefer GNC.