GNCReviews of gnc.com

Why is no one answering my support call? I am really not satisfied with the support I have received so far. I have been waiting for a proper resolution, but I’m not getting any response. Please take this seriously and resolve my issue immediately.

Would give 0 rating. Very bad customer services. I ordered from their India website directly and received only 50% of the order. Instead of hecking delivery and their logistics backlash sales executive started abusing me. Unbelievable!!! Fraud company and staff. They did not reimburse even after sharing video proof. Rude and very unprofessional. After which i read several reviews saying GNC INDIA is totally unreliable imports from china and adultrated. 😡BEWARE CONSUMERS

First shipment was lost but I don't believe it was ever really shipped. The order was large enough to require 3 boxes but the first shipment only had one tracking number but it never moved from the USPS location. After calling customer service they reshipped the order and I received three tracking numbers for each box. The day they were scheduled to arrive only two showed up with a case of drinks busted. The FedEx delivery showed all three were delivered. When I reached out to GNC customer service they sent me the picture of the destroyed package I received saying it was delivered. This company is owned by the Chinese government, you can Google it. The Federal government has issues with them being on US military bases and using the loyalty program to track troop movements. I will purchase products I want directly from the manufacturer from this day forward.

I go to gnc in woodbury because the lady I talk to there is so nice and very helpful in everything I ask I went to the Hudson location and that dude that worked there was a total idiot I never in my life have had disrespect like that from the woodbury store

It’s more then 10 days and I didn’t get any update about my order please don’t buy online from them waste of money and time

I ordered 6 bottles of fish oil and 2 bottles of calcium citrate and the order was prepaid but they delivered only 1 quantity of each. The box delivered was clearly too small to hold 8 bottles. I have photos. When I contacted customer care, despite full payment they denied to provide any resolution. I have call recordings and delivery messages as proof. No resolution provided yet. This is a deficiency in service and misleading. Avoid ordering from them they do not listen to your complaint and blame everything on you.

It's been almost one week now and they are not delivering my order. Neither they are giving me any update nor cancelling my order. They don't have any control on their operations.

GNC shipped me the wrong product and is refusing to ship me the correct product per my order and receipt. They asked me to take the order to one of their stores to process a return but the store refused because the receipt didnt match the product. I was forced to dispute the $170 charge on my PayPal and chase card.