Michael O.
GN Bot Server version…
I have been using GN Bot Server version for 10 months and am looking for an alternative. I'm very disappointed because I spend more time with the bot than with the game. 40% of the time it doesn't work. If you make a mistake, you have to collect evidence for a long time before support believes you. The first 3 months were an absolute disaster. I thought I didn't understand the bot because it didn't work. After many emails with support I was moved to another server after 3 months and it worked there. There was no credit for the time it didn't work. It's started exactly the same way again for 3 months and the errors are becoming more and more frequent. Now I'm at the point where I'm going to buy a PC and look for an alternative solution Reply to evony. Since I had deactivated the bot because of tile attacks, I switched to German. The other instances are all in English and don't work. Auto update was not activated. Version was the correct one and deleted several times and reinstalled with the bot installer. If the solution was so simple, why hasn't support found a solution after several days? I wasn't willing to renew the key for a defective product and GN Bot wasn't accommodating. The key will not be renewed until the problem is resolved. The first 3 months were frustrating. I admit to having made many mistakes. Bonnie was very helpful and understanding. Then I was suggested to move because every attempt had failed. I've been happy for months since moving. But I also noticed that I lost several weeks when the bot could have worked properly. Exactly the same picture has now occurred again. Always new errors. Written on October 9th that I had a tile attack. This shouldn't happen. On October 11th 4 emails with new problems. Among other things, the start screen that only appears after reinstalling memu. I haven't changed anything. But everything was blamed on the wrong language setting. One instance was in German, the other 15 in English. This shows how closely the checks are carried out. 12.10 I solved the problem with the payment. I have a new credit card. But I wasn't willing to pay for a service that didn't work and made this known. 13 and 14 contacted again but got no response. The account was blocked and I canceled.
Response from GnBotsOct 11, 2023
Hey Michael, We have tens of thousands of users running the server version at this moment without issue as it is our most popular product. As you know from your support ticket, your game was not in English and you didn't disable the auto updates, so you had the incorrect game version - both of these will cause major issues with the bot. This is why we explained that it is extremally important to follow the install guides so it will run correctly. We replied to all of your tickets quickly and resolved your issue each time. We even replaced your server as per your request and logged into each account ourselves to ensure it was running properly. Your last message was that all of your credit cards were stolen and you wished for us to hold your server without payment. I am sorry we could not do more but we do appreciate your business for the last 10 months and wish you good luck in the future.




