GnBotsReviews of gnbots.com

Response from GnBotsMay 5, 2025

Hey there, Sorry to hear you are having issues with your setup. We are more than happy to help diagnose your issue. Please join us in Discord where we offer 24/7 live support. After 9 years in business and tens of thousands of users currently running the bot without issue at this very moment - I am confident I can get you up and going as well. Thanks and I look forward to personally assisting you.

Response from GnBotsFeb 25, 2025

Hey there, The subscription is cancelled automatically and instantly after clicking the easy "Cancel Subscription" button found in "My Account". You can also remove your credit card from the Payments Tab, or simply email us to cancel it for you. Any of these ways are accepted and upon cancelling, you will not be charged again. As stated in your support ticket, you did not cancel your subscription prior to renewal. You also could not provide a receipt, email nor any other sort of proof that you cancelled. We remain the largest bot provider on the planet for over 9 years with millions of subscriptions successfully activated and cancelled during that time - which is why all major credit cards and PayPal allow us to continue to operate with them. Thanks

Response from GnBotsJan 20, 2025

Hey Jacquelyn, Sorry to hear you are having troubles with the software. Please create a ticket in the support center and I will be happy to help you diagnose whatever issue you are having. With thousands of users successfully running the bot at this very moment - I am confident we can get your setup corrected as well. I look forward to your ticket! Thanks

Response from GnBotsJan 15, 2025

As you were told in your support ticket, you do not have the bot setup correctly which is causing issues. We offered to provide a free setup for you to show exactly what you were doing wrong, however you chose to start a credit card chargeback instead. The software works great when setup correctly and we are always more than happy to help. With thousands of users successfully running the Whiteout Survival bot at this very moment, I can assure you - it's not a scam. Please reach out if you'd like further assistance. Thanks

Response from GnBotsDec 24, 2024

Hey Michael, Sorry to hear about your negative experience. The Server version is our most popular product by far with thousands of users currently running it successfully at this very moment. What you are describing sounds like a issue with the setup. Please create a ticket in the support center and I will diagnose the problem for you to ensure its setup and working correctly. Thanks and I look forward to your ticket!

Response from GnBotsDec 19, 2024

Hey Jamie, Sorry to hear about your negative experience! I am happy to help however I can. By my records it shows your accounts were built, sent to you via email and setup on the server. We don't have phone support, but we do have 24/7 live chat support! Please let me know if you need those resent or whatever issues you are facing there and I will be more than happy to assist you further. With over 1 million users successfully running the bot for last 8 years in business, I am confident I can get this working properly for you as well. I look forward to hearing from you in live chat!

Response from GnBotsNov 11, 2024

I'm sorry to hear about your negative experience, but I am happy to help however I can. Please create a support ticket with your subscription number so I can look up the details of your account. After 8 years in business and tens of thousands of users subscribing and cancelling monthly without issue, rest assured that you are in good hands. Remember, you can easily cancel your subscription at any time by clicking the "Cancel Subscription" button in the My Account page. At which time, you will not be charged going forward. Thanks and I look forward to assisting you in the support center!

Response from GnBotsSep 27, 2024

We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Please create a ticket in the support center and we will be more than happy to assist you further. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around. Edit: The buyer was refunded in full after further explaining the problem in detail.