GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
GnBots (gnbots.com) has 767 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
gnbots.com
Website
gnbots.com
Category
Gaming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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They allegedly have a pro sale promotion for $15 per month but in the billing page the cost for a month is $49. Sent them an email….still waiting for an answer… Screenshots substantiating my claim are available.
Response from GnBotsSep 26, 2025
Hey Angelos,
As clearly shown on the billing page, the $15 per month is when paid yearly - which calculates to a total of $179.
The pricing plans are as shown below:
Monthly: $49
Yearly: $179 ($15 x 12 months)
Lifetime: $249
Hope that clears things up.
MA
Mava
Wrote a negative review about a year…
Wrote a negative review about a year ago about its poor customer service response time. The response has improved. So this review is based on actual usage of the bot. It’s f%#£ing terrible.
Main purpose of the bot is to provide protection of your account and rss it gathers, as well as provide worry/stress free play. It does neither.
I put on a 3 day truce agreement at the beginning of SvS, only to lose the protection, 8 hours later. I lost over $1,700.00 of rss. I wrote to the CS team on Discord. They stated that it’s a well known problem of bot not knowing there’s a truce agreement on and it goes ahead and replaces the truce agreement anyways. Yet, it failed to replace the 8 hour truce agreement with another truce agreement.
In addition, it doesn’t really gather. You literally have to invest an exorbitant amount of time fixing and correcting each account. Why am I paying for a bot that cannot even do basic functions??
Response from GnBotsSep 26, 2025
Hey Mava,
Sorry to hear about your experience and the bot not replacing your truce agreement. That is an advanced function that we do our best to keep working despite the game constantly changing things.
The gathering should work great and is one of our most used features. I would love to take a look at your setup. Please join me in live chat and I will personally assist you further.
Thanks again for your business over the last couple of years. We really appreciate it and hope to improve your experience.
SA
Shayde A.
Predatory practices and a malfunctioning service
Using the bot service was mostly okay. Lots of actions that didn't work or things that stopped working in my 2 years. Lots of time spent on chat with support agents that never took time to understand the issue that was happening. Expressed that I was not interested in continuing to pay for their service. No one mentioned cancellation procedures. After my first year I was not autobilled. End of the second year, after stating I was not wanting to continue. I was auto billed. After being billed I had to search for where to cancel this service. 2 full pages trying to dissuade cancelling. A form. And once completed, you then have to wait on someone to answer a ticket. Cancelling should not be this difficult. Would not suggest this service. Reliant on third party emulator apps that frequently break for your game and cause you to swap emulators quite often. Lots of actions won't work, or don't work as intended. Overall not suggested.
Response from GnBotsSep 12, 2025
Hey Shayde,
Sorry to hear about your experience. As I stated in your support ticket, you did not cancel your subscription prior to renewal nor could you provide a receipt of cancellation, or proof that you cancelled previously, or any other chat records to back up your claims.
The cancellation process is quick and easy. It takes less than 30 seconds and is instant upon hitting the cancellation button. The "ticket" reply you received was us reaching out to ask if there was anything we could do to help as we always do.
Upon clicking the "cancel" button found on the My Account page, your subscription is instantly and automatically cancelled at which time you will not be billed again going forward.
Because you did not cancel prior to renewal, you were automatically billed yearly based on the subscription agreement you chose. I have verified that you have now cancelled your subscription, so you won't be charged again.
Thank you for your support for the last 2 years and should you need any assistance, we will be more than happy to help you in chat.
JT
Jaymz T.
Renewal
Beware of the renewal that is within their agreements that is quickly glanced over, they do not send you a notice before said renewal and they will not refund it either, despite the product not being used or activated.
Edit: they will put some non sense reply about how I could have cancelled but will completely skip over how the auto renewal doesn’t send out a notice beforehand, and put the auto renewal set to renew… automatically, and state “you agree” in their policy.
Edit: They state that an email was sent out, 10 days prior, please provide valid proof of said email. Failure to do so will show that this company blatantly is lying.
Stay far away.
Response from GnBotsAug 25, 2025
Hey there,
The subscription is cancelled automatically and instantly after clicking the easy "Cancel Subscription" button found in "My Account". You can also remove your credit card from the Payments Tab, or simply email us to cancel it for you. Any of these ways are accepted and upon cancelling, you will not be charged again.
Unfortunately, you did none of these prior to renewal and thus were charged accurately based on the billing agreement you chose.
An email was sent out 10 days prior to your renewal stating that you would need to cancel if you did not wish to be charged.
You can also view My Account > Subscription where it states the renewal period, billing terms and your payment methods.
Our Terms of Service are clear and we are very upfront and honest about our policies. If you wish to cancel your subscription, you must do so prior to renewal as we do not issue refunds once the charge has been completed.
Thanks
AO
Alex O.
I wouldn't recommend it
I wouldn't recommend it. It's pretty difficult to actually consistently get working, and it's not very intelligent. Didn't really work with the app very well. And good luck trying to end your subscription. As I ended mine and they still charged me. Fortunately I did it through Paypal. Who just cut them off. Would not recommend.
Response from GnBotsJul 13, 2025
Hey Alex,
As we explained in your support ticket, you do not have the software setup according to the guides. We are still more than happy to assist you if you'd like further support with the setup.
You can end your subscription at any time with 1 click on the "Cancel Subscription" under My Account.
With over 9 years with PayPal and tens of thousands of active subscriptions, I can assure you - we have not been "cut off".
Had you simply cancelled prior to renewal, you would not have been charged.
I have confirmed your subscription is cancelled and you won't be charged again.
Thanks and I look forward to assisting you further in the support center should you wish to continue.
GN
gnbotsnoworksitsscam
dont buy this
dont buy this, its shit, useless, and site is totally scan, i paid one month (was thinking paid lifetime), btw paid one month, after configuration everything ofcourse no works, also, open ticket and talked in discord, support is slow (ofcourse its monthly paid), and nothing works, so, i have 4 days paid, and no one day used because bot no works, first request install game from puzzle, i do it, after verification request android 9, i dot it, everything was request i do, but bot no works, so, its totally scam, also, no refund, so take care guys this site is totally scam and you lose your money for sure.
Response from GnBotsJun 25, 2025
Sorry to hear you are having issues, but I am more than happy to help.
As we explained in your ticket, you do not have it setup correctly. Please follow the guides that were sent and let us know if you performed the troubleshooting steps that were recommended.
With tens of thousands of users successfully using the software at this very moment, I can assure you it works when setup correctly.
I look forward to hearing back from you in your support ticket.
CF
Cool F.
Scammers wont let me remove credit card from file
I play age of origins and used this bot until all my accounts got banned time and time again. So i stopped using it. I tired to cancel my subscription but they make it very hard! It says in their cancellation policy to cancel your subscription remove your card from your account. I tried to remove my card from my account and it says its connected to a subscription so it can't be removed. I saw it was an expired card that was in the system so figured it would get declined, it didnt and still went through. Why make it so hard to cancel? Seems like a scam
Response from GnBotsMay 28, 2025
Hey there,
As you were shown in your support ticket with timestamp logs, you successfully removed your credit card AFTER your subscription had already renewed. You were then able to cancel your subscription immediately after renewal when you admitted that you "forgot"
it was a subscription and the payment had already been processed.
As per our clear Terms of Service, you must cancel your subscription prior to renewal by simply clicking the "Cancel" button in My Account.
After 9 years in business, over 1 million subscriptions and thousands of signups and cancellations monthly - I can assure you, we are not a "scam". You simply did not cancel prior to renewal and were charged accurately based on the billing agreement you chose.
Thanks for your understanding.
KT
Kenneth T.
What didn't go wrong
What didn't go wrong? When it works it's great but when it doesn't it fails spectacularly. I CURRENTLY HAVE ACCESS TO 2 SUBSCRIPTIONS AND NEITHER ONE WILL FUNCTION AS IT SHOULD. The first subscription was lifetime for pc and I haven't been able to use it for 2 years now. I friend volunteered to buy and let me run the mobile version and now it won't open an emulator or the gnbots app. This is unacceptable and an absolute scam. 6 days and its useless i won't recommend to anyone unless This is fixed real quick
Response from GnBotsMay 13, 2025
Hey Kenneth,
Sorry to hear you are having issues with your license key, but I am more than happy to help. I just checked your lifetime license key and it says it is active. Please check that your firewall is not blocking the connection and that it is not currently bound to a different PC you may have used in the past. As far as your server, I will be happy to help you with that also - just create a support ticket or join us in the 24/7 Discord support channel. I look forward to assisting you there!
