AUTO PARTS PRIME INC.Reviews of gmpartsprime.com

Scam Company. We ordered a windshield wiper arm as a replacement. After ordering, we didn't need the part only the blade. We filed a return claim and was given RA authorization to return the item. The package was fully sealed, never opened and returned in the original package. The company now refuses to give a refund because the manufacturer label is missing. Package was returned exactly as received.

spoke with Elliot confirmed part was ready and in stock, but must create account and order on line, received order conformation with in minutes. Next day order was voided part discontinued for years, very dishonest, this site is a scam!

This is not a company this is a drop ship dealer. They take 0 accountability for anything. People need to understand how this company works in order to understand why you should not order from them. They negotiate a major discount from legitimate dealerships. You purchase an item, then they purchase that item at a discount from the dealer and have them ship it to you directly. If there is an issue it has to go through 3 middle men all pointing fingers at each other. So if a part comes damaged they will blame the shipper, the shipper will blame the dealership and this will go around in circles as you sit with your broken part. It's a brilliant business model but ultimately screws the consumer.

I purchased a rear axle shaft assembly for my Nissan xterra from NissanPartsDeal.com. The package was heavily damaged during the shipping with the shaft assembly punched holes through the box and dropped out. When I received my order I saw two lug bolts was missing so I asked for the replacement, but they refused to send me the missing bolts. From now on I will never buy anything from NissanPartsDeal.com they have very poor customer services.

Very terrible service. Sent a totally different item from what was ordered and are refusing to refund payment. Terrible customer service. Will definitely not advise any one to order parts from them.

As others have found, this company is sneaky. I ordered some Infiniti parts, only to be hit-up for an additional $95+ for shipping. ------------------------------------------ Hello from InfinitiPartsDeal.com, Thank you for ordering your part(s) with us. To continue processing your order VI80xxxx, your attention is required for the following issues. Description Amount Shipping Adjustment 95.22 Subtotal $95.22 Tax $0.00 Total $95.22 FedEx is requiring an additional shipping fee of $95.22 (total of $124.28) instead of the estimated shipping cost of $29.08. The reason for the additional fee is due to the weight and dimensions of the package(s): 49 x 26 x 15 @ 8 Lbs

I ordered a part based on their online advertised pricing. They took my money, then told me they required more money to complete processing my order. On September 8, 2019 I ordered a part from Auto Parts Prime DBA Infiniti Parts Deal. The part was listed at $17.26. Sales Order number XXXXX. I paid via paypal and my account was charged a total of $26.29 after taxes and shipping expenses. The following day September 9, 2019 I received an email stating that the part I ordered and paid for had increased in cost and they required an additional $8.43 to process the order I had already paid for online based on their advertised price. When I contacted customer service they told me they could not honor that pricing based on their terms and conditions in their sales agreement. This practice is 100% illegal.Truly a classic bait and switch.

I love this site so much! The wheels packed very well and with care, each rim had its' own soft net covering and were shipped in very strong boxes. Delivery was speedy.