AUTO PARTS PRIME INC.Reviews of gmpartsprime.com

Send you damaged parts then make nothing but excuses. No refund no return stating machine shop damaged the part!

Beware of this seller! You cannot trust the pictures on their site or their recommendations based on your VIN! I ordered a GM 22778075 Block Asm-Body Wiring Harness Junction for my Van after their site said based on my VIN was the correct part. Also based on the picture on their site, looked correct. When I got the part several seeks later it did not look at all like the picture on their site and was much smaller than the one in their picture. I contacted them telling them of the mistake and they told me to bad its is electrical and they do not take back or exchange electrical items. By the way I sent them pictures showing the part was still in its original plastic packaging.

Part No.: 11720-3TA0A Genuine Nissan BELT-FAN Failed in less that 60 days and screwed up my A/C/ compressor and they wont replace the belt prior to a return leaving me with nothing and stopped responding when I asked for a resolution. Their warranty dept is trash.

Ordered an ignition lock cylinder for a 1994 Honda Accord. I was sent an ignition lock cylinder for a 1992-1993 Accord. It does not fit a 1994 Accord With their no return policy they can send you anything and you are stuck with it. I would not recommend doing business with auto parts prime.

They dont allow to return nothing ..now they don't care they know about bad reviews

For my order of many Ford items, one was the wrong part which was refunded promptly, but I then returned another part (not needed) after approval. Ater 6 weeks and several phone calls I have not received a refund and get the runaround. Their return policy states "6. When will I receive a refund or replacement? If the returned part(s) passes inspection, refunds will be issued within 5 business days after the return delivery date." BUT DON'T BELIEVE IT!

Ordered suspension parts,had in stock they say,took them three days to fill order then still waiting on parts as i'm writing this.Paid for overnight shipping and we are going on 5 days,they're telling me the shipping is when its actually shipped which is now being delayed by fedex.They say absolutely no refunds on overnight as the shipping industry is fragile?Why not communicate with customer before purchace is final!?

Very bad company, Accidentally ordered the wrong part, did not remove the part from the package, and returning the part was denied due to the door lock actuator is considered an electrical part, and is non refundable. The original door actuator I am replacing has no electrical plug on it, the new part was revised and had an electrical plug added, which I don't need anyway. So technically they sent me the incorrect part, my part has no electrical, the one they sent me does. thief's, crooks don't order here.