GM FinancialReviews of gmfinancial.com

This company allowed identity theft even after I notified them of the security breach. My ex-wife was still able to access my account to make changes to the account several times even after changing passwords. My final payment to gm financial was in form of a check with my address which is the original address of purchase. My title got sent to my ex wife now I have to get lawyers involved to get it back. Last gmc I will own and last time dealing with gm financial

This company lies! They lie and say they never received payment, then post it days late. Contact CFPB for fraud! Don't bother with BBB. At least CFPB will investigate their shady practices. They admitted they only cash checks once a month - they just don't care about ruining your credit history. I am looking into refinancing, as GM lost a 4 year customer who always paid on time. They have gone downhill this year, very dishonest, very shady.

Called to go over my end of lease information after requesting a 30 day extension. Called in commercial department answered by Maria from Arlington Texas call center. SUPER RUDE Cut me off when I was trying to explain what I had already discussed with two prior agents in the last month. EVERY TIME YOU CALL AN AGENT WILL PROVIDE INACCURATE AND DIFFERENT INFORMATION. The rep from today Maria was EXTREMELY RUDE, DOES NOT HOW TO LISTEN OR TREAT THE CUSTOMER. One of the many reasons why after three Buicks I left to get a Hyundai Palisade. If you read this do yourself a favor and look for another car If you are GM Financial, do yourself a favor and hire a customer service trainer to train your reps on how to treat the customer, provide accurate and consistent information.

The worst company ever. Take your business elsewhere or refinance with a different company that appreciates your business.

Hubby. Mmmmbb

This company can improve by not charging customers $10 to speak to an agent then another $7.50t to apply extra payment to principal then not following through. Totally incompetence. I refinanced through a credit union for half the interest and real customer care. GM Financial is by far the worse company i have ever dealt with. Just wish I could have seen these reviews before dealing with them. Hopefully this helps the next sucker.

Deserves a zero. Do not do business with GM Financial in Maryland. Paid off truck loan in full May 8 and have made 8 phone calls as of August 8 asking where the new clean title is. GM Financial never completed paperwork with MD MVA to release the lien they filed against the title. Have waited three months and still no correct, clean title. This is breach of contract and someone is not doing their job in their tag & title department. We made several trips in person to Sport Chevy dealership where new truck was purchased thru their finance person, and got nowhere so far. Next stop will be the attorney general's office.

RUN! Shady tactics. Hope they go bankrupt. Whoever has led this financial company in this direction should be kicked in the balls. Completely dishonest. I’ve only been with them for two months and will be refinancing just to get away from the bs.