GM FinancialReviews of gmfinancial.com

I had paid off my vehicle in July but cannot track ever receiving my title from GM Financial. Three calls and several visits to their website yielded no satisfaction. Customer servicers must hate their job, they were disinterested and were difficult to understand/hear. I now have to file a lien release and get a duplicate title, so much for a professional process.

I've made all of my payments on time for the last two years. I ran into some financial trouble because they raised my rent. I will go out of my way.Never to finance a car with general motors again. They offer no real solution. Well , yeah , there's a solution , but you have to pay the interest all along and there are fees involved. They really need to have a program for people that run into snags. I mean , they are a multimillion dollar company , so why not. I was humming along pretty good until I ran into a problem. Now i'm very angry and they got hundreds, perhaps thousands of dollars in my payments used towards interest. While I am sobbing daily watching my friends go on long trips and thriving, I am at rock bottom. Wonder what the GM share holders, presidents and executives are doing this weekend with all the money they get.

2nd auto lease with them, and just as poor customer service as the 1st. Never missed or late on a payment (auto pay), and yet, Reps are almost belligerent to even obnoxious and deliberately uncooperative on the very few occasions I needed to call for a question. Truly the reason I gave up leasing and purchased vehicle #3 outright.