GMCReviews of gmc.com

This company doesn't care about their customer. I will never buy another GM made vehicle as long as I live.

I purchased a 2025 Yukon Denali xl received 250 dollars toward merchandise.i wanted to purchase weather tech mats at dealership but they weren't in stock.i purchased my vehicle over a hour from my home .so do to free oil changes I would check on it when car was serviced.the voucher was not there.1 was told it had been added back but was not.after several attempts trying to reach customer service.i finally was able to talk with someone and now I was told that the voucher was expired. Very disappointed that gmc would not put weather tech mats in my vehicle for the price I paid for it.its the little things that matter to me no customer service

Aggressive and annoying advertising from the Martin reality group.

We have a 2023, 2500 diesel truck with 1500 miles on it- a work truck not used often. Yesterday while away from home we had a sudden shuddering of the brake pedal and truck.the dealership in Gainesville ga (Hardiman’s) states 2 to 2 1/2 wait time for working on the truck with no rental car until work begun. No offer of another work truck. They really didn’t care. So the warranty with rental truck is worthless. I’ve had the same situation with a Ford. I was taken right in and given a rental until the work was done. After paying 92,000 for a truck- or ANY amount- I expect service. Ford performed. GMC didn’t. We will never buy a gmc again.

Potential buyer beware! I purchased a new GMC Sierra 15OO in 2024 and was thrilled with the vehicle initially. Unfortunately, the excitement turned to disbelief quickly. In just over a year of ownership the truck needed two major repairs with only 26,000 miles on the truck. One repair being a failed fuel pump and the other being the valve body for the transmission. Although the repairs were done under warranty, this situation is unacceptable with a new vehicle. To make matters worse, GM is aware of the valve body issue in the 10 speed transmission (check the internet for the failures across the country) and has done noting to repair, reengineer or modify the failing part. GM is simply replacing it with the exact same part with no guarantee it will not fail in another 20,000 miles. Adding to the upset, the dealership had my truck for a month waiting on the backordered part and there were 7 other Sierra’s in front of mine waiting on the valve body. Sadly, I traded my truck in once repaired for another make simply to avoid any future headaches with the Sierra. So if you are shopping for a truck, reconsider before buying a new Sierra and do some deep research on the issues.

$80,000 for a truck and the junk batteries are bad less than 1yr in. GM Won’t replace due to mileage as if mileage makes a battery go bad. $562 for batteries less than 1yr old. You can’t even buy a battery with less than a 3 yr warranty most are 7 or 8 yrs warranty and when you do they don’t go off of mileage for the warranty. Warranty on a battery never goes off of mileage and always goes by months or years of warranty. Was told if I put 36,000 miles in two months nothing is covered. Meaning they wouldn’t even replace my batteries if they were only 2 months old because of mileage. Clearly by all these reviews I just read GM does not care about their customers. Apparently you can’t even have confidence in a GM battery to make it a year. What a joke. I will never put a Gm vehicle in my fleet again. I paid cash for my truck. You just lost a cash customer. Keep your garbage from here on out

I purchased a brand-new 2025 GMC Sierra at the beginning of September with zero miles on it. About two weeks after purchasing the truck, I noticed the tires had dry rot on the sides. I contacted the dealership immediately, and they dismissed the issue, saying there was “nothing there” and tried to wipe it off with a wet towel. After getting nowhere, I contacted GMC directly to report the problem and ask for support, but they were unresponsive. I eventually contacted a Firestone dealership, and they confirmed the tires were in fact dry rotted and replaced them. However, I had to pay the installation fee of about $190 out of my own pocket. I reached back out to GMC requesting reimbursement since the tires should never have been in this condition on a brand-new vehicle. GMC refused, stating the dealership told them it was “normal wear and tear” despite the vehicle only having zero miles at purchase and under 2,000 miles when the issue was reported. There's no way a new vehicle with only a few miles, and perfect tread should have dry rotted tires. I am extremely disappointed with both GMC and the dealership in Bunkie, Louisiana. I expected better customer service and accountability, and this has left a very bad impression after purchasing a brand-new vehicle. 1 star was generous for both GMC & the Chevy dealership in Bunkie Louisiana. My Resolution Specialist Echo was NOT HELPFUL AT ALL. This was a horrible experience with the GMC, the dealership, and the Resolution Specialist.

GMC Sierra is the worst truck in the world. Customer service is the worst I have ever witnessed. Some lady named Tykieia claims she is in charge when you ask to speak to someone else. So according to her there is no one else to talk to about my 3 month issue. Her answer is to put in the same failing part that went bad. This is not a fix at all. It is at best a band-aid DO NOT BUY GMC/GM/CADILLAC/BUICK OR ANYTHING THEY OWN. THEY HAVE PROVED THAT THEY DO NOT CARE ABOUT YOUR SAFETY AT ALL. WORST VEHICLES AND CUSTOMER SERVICE I HAVE EVER HAD TO DEAL WITH. IF YOU WANT TO DRIVE SAFELY BUY ANYTHING BUT A GM PRODUCT! NEVER WILL I OR ANY OF MY FAMILY PURCHASE A GM PRODUCT.