GMCReviews of gmc.com

Purchase 2023 GMC Denali love truck with too many issues for me to be happy with my purchase. I made a lot of bad decisions in my life purchasing. This truck is certainly in the top 10 it went through so much oil that they actually had to rebuild the engine I was told that it still is going to go through oil about an quart every 2000 miles. They said it’s normal. I don’t see how that’s normal. Additionally, I have to pay double for my oil change because they changed the viscosity of the oil and I have to buy a premium oil on the market. Furthermore, they did a computer update which I never requested that was done automatically and now my run boards and Radio are messed up and they want to charge me $200 to fix it. All I have to say is that’s a fine How do you do?

Never buy a GMC. It has been a huge waste of money for me. I bought my truck 4–5 years ago and I’m still making payments on it. When I purchased it, I also bought an extended warranty that was supposed to cover the vehicle for 10 years and up to 160,000 km, including engine coverage. Now that the engine has failed, they are refusing to cover it and want me to pay for a full engine replacement myself. I have completed all required maintenance and services on time, yet they still won’t honor the warranty. I am extremely disappointed with GMC and would not recommend their vehicles to anyone based on my experience.

GMC is trash made to make you go to the dealership for everything. The engineers should be dragged from their home and horse whipped. What idiots put a starter under an exhaust manifold and catalytic converter. Starters have to be changed as well as the alternator which you have to pull the entire fuse block out to change it. If you mess up well you are up shit creek. DO NOT EVER BUY A GMC

I purchased a brand-new GMC Terrain in the UAE expecting reliability, safety, and peace of mind. Instead, within 8 months of ownership, the vehicle spent approximately 4 months in workshops due to repeated concerns, including an ABS warning while driving with my family, steering and braking concerns, and a cruise control issue. After multiple investigations, repairs, software updates, and workshop visits, I was ultimately informed that some of these behaviors are considered normal characteristics of the vehicle. I continue to pay installments, insurance, registration, warranty, and service costs while having completely lost confidence in the vehicle. I hope @General Motors and @GMC review this case objectively and help reach a fair resolution.

I leased my Hummer EV from GMC Fresno 2 years ago. I brought my truck in for the 2nd time for a squeaky wheel. Service said the tires were too worn to drive safely and that they would order 3 new tires, but refused a loaner in the meantime. I have to leave for LA in 2 days and this is my only vehicle. Service Manager Mike Templeton was condescending and said: “You’re bringing the car two days before a trip and you expect me to give you a loaner??” I told him I felt his treatment was racist. He did not deny it and told me not to come back to him. I requested to speak to the GM. GM Jarrett Marks came out and was sarcastic and even more rude than Mike. When I complained about Mike, Jarrett Marks supported him and said “Mike didn’t do anything wrong.” As a covered Muslim woman, I felt targeted, humiliated, and dismissed by both managers. I had to drive home with the unresolved squeaky noise while waiting for the new tires to arrive. This is unacceptable for a $100k+ customer. I am filing complaints with GM Corporate, BBB, and the California Civil Rights Department. GMC Fresno is now refusing to service my vehicle because of my review. This is retaliation. I am adding this to my discrimination complaint against GM Jarrett Marks and SM Mike Templeton.

General Motors does not care about their customers at all. I've purchased multiple $100,000 + dollar trucks, cars and have always been a loyal GM customer. Always. My 2024 denali ultimate has been in shop for months. Your engineers say its the worst one they've ever seen. They still havent fixed it they've put thousands of miles on it and continue to give it back broken. Its scheduke for the engineers again this week. And guess what hmc offered me $500 dollars in GM bucks or $1500 certificate towards a new vehicle. This is the biggest joke ever. Ive been making payments on this truck while yall have it and cant fix it and yes ita under warranty still. They replaced so much stuff but wont buy it back because im the second owner. Although I bought it with low miles in 2024. Do not buy from this company take your hard earned money elsewhere. My case manager is a joke. She doesnt reapond. She doesnt even know what's going on ever but is supposed to be updating me. She wont let me talk to anyone else. Truly dont know why they employ her. Im reaching out to every news outlet. Talking to attorneys, I will not let this go.

1. The female mechanic was awesome! 2.The heat was blasting in the waiting room and it was unbearable! 3. The same channel and commercial played for 2 hours straight on the TV! 4. I waited over 2 hours to get an oil change because you sent all mechanics to lunch at the same time. One mechanic was left to do all the work while every chair in the waiting room was full! After 10 years of going to your dealership, I am considering taking my business elsewhere.

I've got a 2018 GMC Sierra. My dealership I've got a warranty through has been great about timely repairs when needed. Recently my fuel pump and oil pump needed replacing. My truck is not drivable until it gets repaired. It's been over six weeks and I'm still waiting on a fuel pump. My dealership has contacted GMC. I've contacted GMC. I can't get any straight answers as to why it's taking so long to get this part that I need. Timing could not be worse either. We're selling our home and moving 2 1/2 hours away. Not having my truck for this long has cost me so much money in rentals and in gasoline. Not to mention the difficulties of only having one vehicle to share between our jobs and having to kids. It's unacceptable to make someone wait so long for a simple part. If you can't find the part sitting around somewhere, then you should be making them. This is a good way to lose my business. And you can get I'll be warning other people against giving you their hard earned money of this is how you're going to treat them.