General MotorsReviews of gm.com

Very poor experience. I visited General motor but they didn't have the parts I was looking for. The staff was also too rude.

General Motors has been a nightmare. My car’s been in the shop more than it’s been on the road. They charge a fortune for repairs, and it feels like they don't care about their customers at all. Customer service is useless, they never keep you updated, and they always have excuses. I’ll never buy another GM car again.

Just low quality cars, used to be an amazing group with great brands, but I have moved to german makers

I live in Israel. I have owned several GM cars for over five decades, both in the U.S. and in Israel. I recently wished to buy a Chevrolet Bolt electric car. I e-mailed GM’s Israeli distributor, who ignored my message. I then contacted GM executives. In response I received a rude telephone call from a middle-level manager at the local importer’s offices telling me to stop bothering GM’s executives. My messages to the top GM executives such as Mary Barra, Rhonda Miska, and Kenneth Morris were answered with automatic form messages telling me to contact their Israeli offices. My messages to GM’s local office have been ignored, however. If this is the pre-sales level of GM service then the after-sales level must be dismal indeed. Beware of buying any car made by unresponsive car makers.