The Glyde Solar mission is to make going solar simple and smooth. Since the process of installing solar can sometimes seem daunting and lengthy, we created a seamless experience to help you easily transition from traditional power to clean solar energy.
Glyde Solar (glydesolar.com) has 111 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
glydesolar.com
Website
glydesolar.com
Category
Energy & Power
Location
Pleasant Grove, Utah
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Desde que me uní a Glyde Solar hace un poco más de un año, he sido testigo del compromiso inquebrantable de la compañía con la sostenibilidad y la energía renovable. A pesar de algunos desafíos iniciales, he visto cómo el equipo de Glyde trabaja incansablemente para proporcionar soluciones de instalación de paneles solares innovadoras y de alta calidad. Su dedicación a la excelencia y su enfoque en satisfacer las necesidades de los clientes me han impresionado profundamente. Estoy emocionado de ser parte de una empresa que está impulsando un cambio positivo en el mundo al promover el uso de energía limpia. ¡Seguiré siendo un miembro orgulloso del equipo de GlydeSolar mientras continuamos construyendo juntos un futuro más brillante y sostenible!
Response from Glyde SolarJun 14, 2024
¡Qué experiencia tan inspiradora y positiva en Glyde Solar! Es evidente que tu compromiso y el del equipo han llevado a la compañía a alcanzar grandes logros en el campo de la energía renovable. Es reconfortante escuchar sobre la dedicación a la excelencia y la satisfacción del cliente. Estoy seguro de que tu entusiasmo y orgullo por ser parte del equipo de Glyde Solar contribuirán significativamente a continuar promoviendo el uso de energía limpia y sostenible. ¡Felicitaciones por tu año de éxitos y que sigan muchos más en el futuro mientras construyen juntos un mundo mejor!
JQ
Jonathan Q.
Excelente Servicio y Atención al Cliente de Glyde Solar
Recientemente tuve el placer de trabajar con Glyde Solar y no podría estar más satisfecho con la experiencia. Desde la consulta inicial hasta la instalación final, su equipo fue profesional, conocedor e increíblemente receptivo. Se tomaron el tiempo para responder todas mis preguntas y proporcionaron explicaciones claras sobre todo el proceso. La instalación fue impecable y se aseguraron de que todo funcionara perfectamente antes de irse. Su compromiso con el servicio al cliente es realmente sobresaliente. Recomiendo encarecidamente a Glyde Solar a cualquiera que esté buscando hacer la transición a la energía solar. ¡Cinco estrellas por completo!
Response from Glyde SolarJun 13, 2024
Muchas gracias por tu fantástica reseña! Nos alegra mucho saber que tu experiencia con Glyde Solar fue tan positiva. Nuestro equipo se esfuerza por brindar un servicio excepcional, y es gratificante saber que cumplimos con tus expectativas desde la consulta inicial hasta la instalación final.
Agradecemos sinceramente tu recomendación y tus amables palabras. ¡Esperamos que disfrutes de los beneficios de tu nuevo sistema de energía solar!
Atentamente,
El equipo de Glyde Solar
CR
Cambria R.
Glyde has made the experience easy
Glyde has made the experience easy, seamless, and faster than anticipated. Great communication and super clean install. Everyone at Glyde has been professional and friendly. Thank you Glyde for proving my neighbors wrong who had negative solar experiences. Glyde has made getting solar a positive experience every step of the way!
Response from Glyde SolarApr 3, 2024
Thank you for the stellar review! We're thrilled to have made your solar experience seamless and positive. At Glyde, we're committed to excellent communication and service, and we're glad to have exceeded your expectations. Here's to many sunny days ahead with your new solar system
GO
Greg O.
This has been a very painless process…
This has been a very painless process so far (waiting on final inspections). The Glyde Project Manager has been with me every step of the way and pleasure to work with. Install crew was great too. Looking forward to seeing the results.
Response from Glyde SolarFeb 17, 2024
Thank you for your kind words! We're thrilled to hear that your experience with us has been smooth sailing. Our team is dedicated to ensuring your satisfaction every step of the way. Can't wait for you to see the final results!
CL
Chris L.
So far everything has gone smoothly!
So far everything has gone smoothly. My installation was completed today. I am now waiting for the inspection to take place and then get it hooked up to the power supply.
Everyone that I have interacted with to this point has been very professional.
Response from Glyde SolarFeb 14, 2024
Thank you for your glowing review! We're thrilled to hear that your installation went smoothly and that you found our team to be professional. We're committed to ensuring a seamless process throughout, and we're here to assist you every step of the way. If you need anything at all, please don't hesitate to reach out.
DW
Delwyn W.
Worked with Joe at Glyde solar
Worked with Joe at Glyde solar. Everything went as planned, he even helped me get my roof fixed prior to the solar panels being installed. All hooked up now and generating power. Thanks to Joe and all the folks at Glyde solar for a job well done
Response from Glyde SolarJan 29, 2024
Thank you for the 5-star review! We're delighted to hear that your experience working with Joe at Glyde Solar was exceptional. We're committed to providing top-notch service, and your feedback reaffirms our dedication to customer satisfaction. If you have any future questions or needs regarding your solar system, please don't hesitate to reach out. Thanks for choosing Glyde Solar, and we hope you enjoy the benefits of clean energy for years to come!
JP
Julia P.
Extremely Happy
Instillation was easy and done in one day.
Joe was really friendly and helpful throughout the whole process! He came to check on the instillation after it was fully complete!
Response from Glyde SolarJan 8, 2024
We're delighted to receive your 5-star review! We're thrilled to hear that the installation was easy and completed in just one day. It's wonderful to know that Joe was friendly, helpful, and even checked on the installation after it was finished. We'll be sure to pass on your compliments to Joe. Thank you for choosing us, and if you ever need our services again, please don't hesitate to reach out. We appreciate your business
BS
brian S.
Glyde Solar is an intentionally dishonest company.
I am a medically retired air force vet that was scammed. I've decided it would be morally reprehensible of me to not try and make as many people as possible aware of Glyde Solar’s business model so that other people, especially folks from the nearby military bases and their families avoid this company. Glyde Solar’s business practices, namely the hidden cancelation fee cost, the company's propensity for delays, and the company's tendency to submit last minute design choices all paint a grim picture. One of a company trying to sandwich people between the hidden cost of the cancelation fee, and an ever increasing total project cost.
Glyde solar does not disclose the cancelation fee costs during initial contract signing, and the salespeople do a great job deflecting questions asked about the cancelation fee or dismiss the costs as negligible. Glyde Solar will acknowledge they aren’t present with the salesperson so they can’t verify what they did or didn’t say, this is an attempt to push the blame to the customer. It’s your fault as the customer that you didn’t know if the salesperson was being upfront with you, because Glyde Solar isn’t going to monitor the salesperson to make sure they are being honest. When you file a complaint to Glyde Solar, they will tell you they weren’t being dishonest and that it’s too complex to give an estimate of the cancelation costs early on. This suggests that they either delete all their sales and cancelation fee data and thus have no information to average and give the customer up front, or they willfully choose not to disclose this information. They will also tell you that it’s you, the customer’s responsibility to know what they are going to charge in their cancelation fee, despite the contract not listing the cancelation fee costs.
The real cost of cancellation is 3500 dollars or more depending on the stage the project is in during cancelation. This number is an average compiled from complaints lodged at Trustpilot, Google Reviews, and the Better Business Bureau as well as my own experiences with the company. There are four items on the cancelation invoice. Roughly 400 dollars for Site survey. 1200 dollars for CAD and Engineering: They are charging you this amount to fly a drone over your house for a minute, take pictures, and then play Tetris with said pictures to figure out how many solar panels they can fit. This gets rolled into the loan and ends up being an obscene over charge in the life of the loan. Permitting and interconnection costs 2000 dollars in most cases. If you complain about this cost being hidden, they will say the customer should be an expert in permitting and solar interconnection and just know these costs. The last item is processing fees, about 200 dollars.
Glyde Solar will usually have significant delays in actually installing and fully activating the solar panels. This is corroborated with numerous complaints on Google Reviews, the Better Business Bureau, and other similar review sites. In some cases, in can take up to a year to fully activate the solar panels, with changes in cost coming from double dipping normal electricity bills tied with the solar panel loan, additional inspections, roofing repairs that are made known last minute, or changes in equipment in some cases further leading to delays and potential increase in cost. Glyde Solar also has a tendency to push last minute plan changes onto the customer and then reveal what the actual cost of cancelation is. In my case, the salesperson used a private line to call and push a last minute extra panel and then chose at that moment to reveal the cancelation costs would be thousands. The company's response was to try and gaslight me and say that I was the one who initiated the project change, despite my phone records showing a private call made from their salesperson. More to say, but out of characters. Editing to comment that company reply didn't dispute that they don't show the actual costs of the cancelation fee in the initial contract. They could average their own sales data or average cancelation costs in an area to give people a rough estimate of the cancelation fees in the initial contract, It would be relatively simple and be far more transparent which your company claims is important.
Response from Glyde SolarSep 29, 2023
Mr. Stewart,
First and foremost, thank you for your service to our country. We genuinely value feedback from all our customers, and it's crucial for us to address the concerns you've raised.
Cancellation Fees: It appears there might have been some confusion or oversight regarding the cancellation fee. As detailed in our contract, specifically section 10.4, upon any cancellation after the 3-day right to cancel, all costs incurred by Glyde Solar in pursuing the work are liable to be paid by the Purchaser. This encompasses a wide range of elements, including labor, equipment costs, demobilization costs, and others as specified. We apologize if this was not made clearer initially, but we aim to be transparent in our contractual agreements.
Delay in Installation: We deeply regret any inconvenience caused by delays in the installation process. Sometimes unforeseen circumstances can impact our projected timelines, but we acknowledge the importance of maintaining open and clear communication during these times.
Last Minute Design Changes: All project changes and the associated costs should be communicated upfront and transparently. We will investigate the instance you mentioned to ensure such situations are avoided in the future.
Customer Service and Communication: Your feedback about our communication with our sales representative will be taken very seriously. Every team member at Glyde Solar is expected to uphold our company's core values, and any discrepancies are unacceptable.
Our priority is to ensure that our customers are confident and comfortable with our services, and we wish to demonstrate that commitment to you.
Thank you for bringing these issues to our attention. Feedback like yours helps us continually refine our services.