Glyde SolarReviews of glydesolar.com

Update: our sales rep visited us to help rectify our situation. While we'll have to wait and see about production, they were eager to fix the drain pipe issue quickly and make sure we were taken care of. I will continue to update this review as I see promises fulfilled. For this reason I moved it up one star, so far. Original Review: DAMAGE DONE TO HOUSE Glyde sold us solar a year ago. Supposedly, their solar engineers configured our roof to make 110% of our electrical use. Well, a year later, we can ascertain using software from NREL that we were only given enough panels for 75%, leaving us with a payment every month. A Glyde rep happened to stop by a few weeks ago, we told him, and he said he'd follow up. Never did. Now, we've also discovered a water leak in our house because the installer, hired by Glyde, drilled a hole right through our house drain pipe when he installed the panel. When we called Glyde, guess what - no response. My husband had to literally fix it himself, pulling the wire out from the middle of our pipe. This company has no interest in anything but a sale. They will promise a certain output but not deliver. If they get something wrong, they won't answer or fix the problem. Very untrustworthy. So disappointing because we typically don't trust these types of people, and they've proven us right. Glyde has no customer service, and is not a company I recommend.

At first they were great returned all my phone calls got the solar installed quickly and from there it went downhill. My sales rep told me that my house and my shed/garage would be on the solar and when they came out to do the work they did not hook my shed/garage up to the solar. So the money I thought I was saving I’m not saving. He also told me if the power goes out during the day that I would have power as long as it’s daytime which is not true. Next they promised my daughter a referral fee for referring me and haven’t paid her. They told me the check would be mailed on December 14 never got it. I called him and he said he would Zelle her the money which sounded kind of weird. Never got the money. When I finally got hold of them after Christmas on January 7th he told me it would be another 30 days before I get a check. Well originally it was to be two weeks after he was funded. So at this point trying to get hold of supervisors no one has called me back. I’m not sure what to do next.