GLSWe provide parcel and freight delivery services in California, Nevada, Arizona, New Mexico, Oregon, Washington, Idaho, and Utah. We deliver to every address in CA, OR, WA, and ID as well as the metropolitan areas of AZ, NV, NM, UT, and CO.
GLS (gls-us.com) has 170 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent
Shipping & Logistics · Los Angeles, California
Excellent
Shipping & Logistics · Pomona, California
Excellent
Shipping & Logistics · Sacramento, California
Excellent
170 approved reviews, newest moderated first
Josh
BEWARE. Multiple 'lost' packages. They always deliver in shady rental vans from the 90s. If you contact them, they are no help.. all you will get is "I will forward your request to our operations team", then I dont hear back after following up three times. They are actually a scam company I dont know how they exist
Cee C.
Shout out to a GLS driver who parked in a handicap/disabled stall at the Cope Family Clinic (Bountiful, Utah) this morning. When I commented on her choice of parking, in the last available disabled stall, she was quite rude in her response. Nice work GLS
Delphine F.
Not a good company, 3 weeks ago, rep tried to deliver a package, I told him, person no longer live here, it's been months, return to sender....then last week someone from GLS dropped it at my front door! I called customer service last Friday, the rep said, someone from GLS will pickup package envelope, for the same person, today Monday! And NO ONE picked it up. GLS had a bad reputation! Open other options people...GLS is unorganized & unprofessional. - period
Millers A.
0 star review I wish I could give 0 starts. DO NOT USE THIS COMPANY. We are a business and purchased an item and the shipper using GLS, and after 4 days of saying they were going to deliver it, found out they LOST it. Reading their reviews, they lose packages all the time How are they still in business being this bad.
Daniela V.
They left my package outside of the building!! Not even bothered to ring and place it on the lobby or something. Of course my package was stolen if it was left on the streets. Really awful service
Myranda Giordano M.
We got the parts on the day they said they would!. No damage to box or the product!.
Bryan
They send package requiring signature, but to a residence, they assume no one has a job and deliver when its very unlikely someone is not avail for signature. I guess they like wasting their gas. Just plain terrible service.
MW W.
They tried to deliver my package but went to the wrong neighborhood and said they couldn’t get in because of security gates. The correct neighborhood has zero gates. They also told me I have 2 attempts left and don’t have the third back even though it was the deliver drivers fault. This is also a gift for someone, they have to sign- hard to reset up a time for them to get the package.