BKSD
I live in an apartment with a mail room…
I live in an apartment with a mail room open until 8pm on friday. On Friday at 5pm they claimed "DEL ATTEMPTED - RCPNT NOT HOME". Then they returned my packaged. Edit: A couple days after making this review my package was delivered so they are trying.
Response from GLSMar 18, 2026
We’re sorry to hear about your experience—especially given that your building’s mail room was open at the time of the attempted delivery. A “recipient not home” status in a situation like this is not what we expect, particularly when there is an accessible delivery location available. Your feedback highlights a gap in how deliveries to apartment communities are being handled, and that’s something we take seriously. We’d appreciate the opportunity to look into this further and understand exactly what happened with your shipment. Please reach out to our support team with your tracking details so we can review the delivery attempt and help work toward a resolution. Thank you for bringing this to our attention—we’re actively working to improve accuracy and reliability in situations like these.