globtour.comReviews of globtour.com

Horrible old bus. 30 degrees without air conditioning on a 4 hour trip from Dubrovnik to Medjugorje. Don't use this service.

Arrived over 90 min late, toilet wasn't working, wifi didn't work. Driver stopped for cigarette breaks, took tiktours into small towns where no one was getting off or on and bus was full. Would have expected driver to be informed about bookings.

Worst experience I've ever had with a transportation company. I was going from Split to Sarajevo. The bus stopped in Bugojno (2h away from Sarajevo) due to an engine failure. At around 6 p.m. I was informed that it would not go any further. We were already an hour late according to schedule, and the driver shrugged when asked about a replacement bus. Therefore, I had to pay 100€ for a taxi to Sarajevo in order to reach the hostel within the check-in window and not sleep on the street. I contacted them about the refund, they said they will pass it to the legal department which is what they call thrash folder in their e-mail client, and now for the past 2 weeks they ignore my emails asking them for an update in the case.

4 hours wait on the snow, and they didn't come. I tried to call them but no one answered. I can't even get my money back

Absolutely garbage company. Globtour left us stranded in Munich at 4am in the morning because they did not show up, no heads up no contact no nothing. Globtour told me they sent me my refund but they never sent my money back over a month later, despite me emailing multiple times which was just ignored. They never gave a reason for the no show. Luckily, we booked through Omio and after contacting them directly Omio informed us that Globtour had promised us our refund and then simply “forgot” to send the money. Omio finally refunded us 6 weeks later. Trash disgusting company and service- don’t book unless you want your trip ruined and have to pay for expensive last minute transport.

Worst company ever. Left us stranded for 5(!) hours in the Bosnian countryside in 35 degrees heat without information or apology when bus broke down. Wont reply or give refunds and lies to Getbybus to not have to refund.

- bus arrived fifty minutes delayed, from an origin station a half hour away. I checked Google maps, no traffic or reason for extensive delay - proceeded to take nearly an hour to do a forty minute journey to the border cross, again no traffic or reason for delay - poor organisation of people at the border. we went through it a week ago with a different (better) driver and flowed through nicely - made random stops along the way for cigarettes and water - overfilled bus, left people standing (dangerous) - the delays resulting in an overall two hour delay to our destination, but just in time to watch our ferry we had booked leave the port without us - had to book a later ferry, and no refund for ferry missed due to this unprofessional operator - use alternative services when you can

Il biglietto puo' essere acquistato online con carta di credito ma dopo il pagamento, sul biglietto ricevuto, e' scritto che deve essere stampato. Visto che non tutti i viaggiatori hanno al seguito una stampante, questo dettaglio dovrebbe essere reso noto prima del pagamento.