Austin
Global Golf- terrible!
Ordered a Titleist TSR3 driver from Global Golf. The product was supposed to be in "value" condition. The face was scratched up and the crown had chips across it, so I sent it back for a store credit and reordered the driver in "very good" condition. This driver came with massive scuffs and scrapes on the heel of the club. I contacted customer service via email and phone and they refused to let me send it back for a refund. I explained that the "very good" condition on their website states that itnwill have "normal scratching on the sole". These scratches/scuffs were far from normal, looked as though it had been dragged across concrete. They stated that I could only send it back for store credit and reorder one in excellent or mint condition. Keep in mind, you are losing money with each exchange for having to pay shipping cost. This is the worst customer service experience I had ever had with any company, and would high recommend you chose another company to order golf supplies through.



