GlobalGolfReviews of globalgolf.com

Terrible customer service and worse clubs. I bought clubs in “very good condition” and they came in worse shape then my 25 year old clubs. I’d recommend finding a different place to shop.

They have zero quality control. Bought a used driver from them. It came with a broken shaft. They did send a new defective one after. Head cracked after playing with it only a handful of times over the next 6 months. They take no accountability. It is clear from the other reviews that they send faulty products extremely often. Shame on me for not checking beforehand.

I had a very good experience getting my pre-owned clubs from Global Golf. The order took a couple of days to be shipped (I had them put new grips on which they tell you upfront). I had no issue reaching out to chat with an agent online to find out status of when it would be shipped and they were spot on. The clubs arrived 2 days after being shipped and were in Very good condition as advertised along with all the new grips installed perfectly.

I ordered a new 56 & 60 degree Calloway wedge RH and received LH. I called and received the return docs and they shipped new 56&60. The 56 showed up today and no 60. I called and was advised it's shipping from Calloway. This was after I was advised the items were in stock. ......

Excellent customer service. Would shop here again. I had an issue with one of the items in my order and they resolved it quickly.

Do not buy from Globalgolf. They are fraudulent. They posted a Holiday price on a club. I accepted the price. They charged my credit card the full retail price which was much higer.

Ordered a set of irons from GlobalGolf. They shipped via Fed Ex and Fed Ex lost the package (a whole other story). I didn't get any help from Fed Ex finding my package so after a week I emailed GlobalGolf customer service and let them know. Within an hour they replied to my email, apologized on behalf of Fed Ex and refunded my money. That's how it is supposed to be done. Kudos the GG customer service team !!!!

Beware shoppers in Canada. They are totally dishonest and untrustworthy. Do not expect the quality of the items to be as advertized, their mistakes will cost you money. Refunds are never full, they "mistakenly" use the USD prices, even though it clearly tells you the CAD price when you order it and then when you see your actual charge on your credit card, it converts the USD price to the CAD cost so you land up paying about 40% more. We called them less than 10 minutes after we made the purchase and their office was closed, and when we finally reached them, they said that cancellations have to be made in a 15 minute window. Terrible customer service, don't be fooled by their so called policies of fairness and honesty.