GlobalGolfReviews of globalgolf.com

Started using Globalgolf for international delivery during C19 around May 2020. Service was good, delivery smooth and even though it wasn’t exactly a bargain I thought they were useful. Now several orders and 2 years later its a complete messy. Ordered 3 clubs on 25th Aug, now almost a month later they still haven’t shipped. First, they claimed that they didn’t have a grip (took them 3 weeks+) to figure this out. Then they charged me an additional $70 without giving any reason. When I called (second time) they agreed there was an error and said they would look into it. A day later they said there was an error, and they would refund. By then I had already told them that the delay wasn’t helpful and they should cancel if the costing had changed after the order. Called the third time to check on the order on 19th Sept expecting progress. Still not shipped so I cancelled the order. Just to summarize – wrong billing, wrong charge, 3 calls and significant delay. Ended up calling a 4th time as they had not refunded amount. In the end I just disputed the credit card charge with my bank. During all of this, not a word of apology or attempt to do damage control. Global Golf you just lost a loyal customer. PS – going by the reviews I am not the only one. Be careful when ordering from Globalgolf as they are unreliable.

F-ing joke of a seller. They don’t actually sell any new clubs or carry inventory and simply up charge you for placing an order through the club maker and then have the clubs drop shipped to you. All this leads to weeks and months of extra time spent waiting for a product you could have ordered for yourself or bought at a retailer with items in stock. No ability to check order status beyond their excuse that COVID is delaying shipments even a year after that was actually true. This company is a joke.

Ordered club and paid extra for FedEx shipping to arrive today, 7/21.. all updates said delivery today, 7/21. Now, at 9:15PM on 7/21 I get notice pending delivery; no info when delivery might occur.. Have ordered clubs from Global before with no issues..not sure if it’s FedEx or Global but don’t charge me extra if it’s going to take a week to deliver.. be upfront on delivery schedule or get a new vendor… Update 7/22.. still delivery pending at 7:15pm.. delivery “delayed” per FedEx.. hopefully get tomorrow.. Update 7/22 at 8:45 PM.. FedEx advises delivery delayed due to “operational issues “ Give me a break.. if I could cancel this I would.. give it another day.. would give Global / FedEx zero stars If possible.. Update at 9:03PM.. unable to leave “contact us “ message on Global site.. “invalid characters/ exceeds xx characters. Now 8:15pm on Saturday 7/23.. no delivery yet FedEx states delivery by end of day.. Now “transferred to FedEx ground”.. Will initiate cancel order with my credit card company on Monday for failure to receive product as promised.. will no longer purchase anything golf related online except through Amazon or the manufacturer directly.. not worth the aggravation.. Finally on 7/25 at 5:00PM my club was delivered. Finally able to speak earlier today with CSR at Global. Very helpful and issued credit for shipping charge. FedEx customer service is useless.. unable to speak with a real person. My guess is that this incident more of a FedEx issue but not for me to figure out. Condition of club is excellent, as advertised.

Sent me the wrong club. Now I have to pack, label and ship it back. Unable to give any future discount or credit for the inconvenience.

Merci beaucoup je suis très satisfait de votre service excellent peut faire affaire plutard pour autres articles et conseillers d autres personnes de faire de même perfect good services

Dishonest, Rude, Rip-Off, Lazy. The best way to describe GG. Returns are easy…until you want paid! Get ready to revive .4 on the dollar. Orders take forever to actually ship. Customer service(if you are lucky to get someone to answer) sucks!!!!!

Ordered a headcover for one wife had lost and Cobra could not help her in the UK. Received new headcover within a week of ordering from the States. Would recommend UK sellers to use. many thanks

For some reason 3 Balls golf isn’t working here, probably because it’s so poorly rated the site crashed over subpar reviews. Don’t ever trade with these guys. Their “used equipment” is all in “great”. condition and what you trade in is “poor” and then they’ll return it and charge you for the return after taking about 3 weeks to do it. Don’t buy shat from them, you’ll be sorry you did.