GLOBAL EYEGLASSESReviews of globaleyeglasses.com

I will never shop at this company again. I ordered a pair of prescription sunglasses through them and it took over a month to get the pair. Then when they finally came it was the wrong prescription! I sent in the correct one but obviously they did not follow it at all. They also sent me an extra pair of non prescription which was a mistake and told me to return them. They tried to make me pay for shipping with those but I refused. Then when I returned my glasses I received a refund but they charged my initial shipping and also had to pay for the return shipping. I will never shop here again.

This is our third order with global eyeglasses and overall quality and price has been pretty good. The only problem has been slow delivery of their products once you order. I entered an order for 2 pairs of basic eyeglasses ( No bifocals ) on April 24th and it didn't ship until Friday May 2nd! When I called to track the shipment they said one of their Lab Machines broke down and that was the cause for my delay. I guess the old business motto is true : " Great service, quality, or price. You only get to pick ( 2 ) !

After paying $273.61 for RX glasses at my local Optician I decided to look for some where cheaper. I found Global Eyeglasses on the internet and gave it a try. For just over $102 (They even gave me a discount) we received 2 pairs of photo chromatic RX sunglasses. The quality of the lenses are as good as any I have had, ever! Their customer service answered our questions quickly and clearly. Both pairs arrived in a heavy case, well packaged and within 2 weeks. I can only say, if you are sick paying inflated prices for RX eyeglasses, look no further. I would recommend Global Eyeglasses to anyone.

Fast friendly helpful customer support. I love global eyeglasses

I have a small face and it has been very hard to find a pair that will fit my face. Global Eyeglasses worked with me until we could find a pair that could be progressive and still fit my face. Thank you Global Eyeglasses. Thank you also to Saloni Gupta for helping me find the right glasses.

Talk about slowww boat from China. My glasses are not here after three weeks. I just asked for a usps tracking number and have been told by their customer service that it will take two days to get the tracking number. I made the mistake of calling and the person who answered was unintelligible. Good luck if you order from Global.

Oh lord. If only there was a zero star. Horrible customer service. People who dont understand the most basic questions. Slow to respond (really slow). Slow to ship. No one picks up the phone - no one responds to their online chats. They have messed up the order .. i lost count but many times. Never buying again. I returned all my glasses from this place and also reported them to my credit card companies.

Absolutely the worst on-line purchase I have ever made. Thankfully, I paid with PayPal. (hint). I placed a re-lensing order and paid with Pay Pal. Global Eyeglasses received my glasses on May 17. From there it went downhill. Their website says re-lensing in 7 working days. My glasses were finally received on July 8th. I sent nine (9) emails requesting a status update. Seven (7) were answered the same way; they are being expedited and should ship this, or next, week. Two were never answered. I asked for clarification on “should” or “will”; one of the emails with no answer. The sad part is these glasses were originally purchased from them 2 years ago with no problem. The last update I received said “…your glasses are currently in the final quality control check before shipping. They should be expedited by the end of next week”. This was June 3rd . On Saturday, July 2nd, I contacted PayPal to cancel the payment because the product was never received. Magically, my glasses made it to the post office on Saturday afternoon (of a holiday weekend) with the explanation “…we had shipping issues which delayed getting the lenses to NY”. This was posted on July 3rd. At no time during the communication was “shipping issues” ever mentioned. Only when Pay Pal was brought in to cancel the payment was this excuse mentioned. AN EXCUSE – NOT A REASON. (BTW, not getting the lenses is not a shipping issue, it is a supply/material issue) With Global, it appears “customer service” is non-existent in the worst case and an oxymoron at best. They should learn that when you dig yourself into a hole, and you are in over your head, stop digging. People appreciate the truth, no matter how bad, as opposed to being misled. My next purchase will be from a competitor.