Homary.com Reviews | Read Customer Reviews of global.homary.com

Homary.com Reviews | Read Customer Reviews of global.homary.com

Homary.com reviews

432 approved reviews, newest moderated first

Sandra H.
Apr 10, 2022
Desde el día 2 de enero realice el…
Desde el día 2 de enero realice el pedido de un sofá, pero ya han transcurrido 3 meses y nada de el producto ni la devolución del dinero, al mes llegó un correo donde manifestaban el despacho del producto. Pero la verdad nunca llegó me siento estafada
Response from Homary.comJan 8, 2023
Muchas gracias por tomarse su valioso tiempo para dejar un comentario y dejarnos su experiencia de compra. Homary se disculpa sinceramente por causarle las molestias, pero su queja es una gran oportunidad para reconocer las áreas que necesitan mejorar desde nuestra perspectiva. Una vez más, lamentamos las molestias que le hayamos podido causar. Su queja ha sido reportada a nuestra gerencia superior, y ellos han estado al tanto y comienzan a hacer algunas mejoras y cambios.
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Usman S.
Feb 2, 2022
COMPLETE FRAUD
COMPLETE FRAUD! I placed an order for an item that was $700+. A few hours after placing my order, I read bad reviews of the company and how poor quality their Made in China products are. So I called them to cancel the order and was put on hold forever before being hung up. i then emailed them to cancel the order. They email me back days later saying that the item already shipped. They sent a tracking # that said the item was shipped BEFORE I even placed the order! Obviously FAKE tracking! They continued to lie about when the order was placed (I know when I placed the order and when my credit card was charged). The product shows up at my house and I tell them I want to return it and get a refund, because I CANCELLED the order! They keep arguing with me (barely in English), finally they agree and send me FedEx label. I immediately send it back and the tracking shows it was returned on 1/11. It's now over 4 WEEKS LATER AND NO REFUND. They sent me a fake confirmation with SOMEONE'S CREDIT CARD INFO saying I got my refund! i keep emailing them about my refund and they just keep ignoring me saying they're looking into it. COMPLETE SCAM ARTISTS!
Response from Homary.comJan 8, 2023
Homary is writing this to accept our mistake and to apologize for all the inconvenience that caused to you. Your complaint has raised our attention, and we are trying our best to not repeat this kind of behavior and make sure to always put the customer service as our 1st priority. We are asking for your forgiveness, and we promise that this incident will not happen again for you our other customers. Moreover, we will surely work on the areas that need to be improved and try to provide a better customer service for our loyal customers.
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Dariusz Wojtanowski (.
Jan 18, 2022
Order No.UKA211019191675 WHERE IS MY REFUND ? THIEVES .REFUND MY MONEY ASAP ...
Order No: UKA211019191675 Order Date: 2021-10-19 13:33:09 FRAUD !!! I paid ￡448.98 You wrote three times that no one was at home and you tried to deliver the order. Today on 01/18/2022 at 14.18 pm no one was at home, I had a camera outside. Why do you lie 4 months. Give back my money, thieves.Don't write to me to take care of this case, you write to me one and the same. Sorry, sorry, sorry ... give me back my money asap. ASAP A FULL REFUND !!! SEND HERE AND NOW WHERE I HAVE TO PICK UP MY ORDER ... I DON'T FELL WITH IT, YOU SEND IT THREE TIMES AND NO ONE IS AT HOME YESTERDAY I WAS ALL DAY TODAY ALSO !!! Where is me REFUND for ottoman ??? 5 days has passed !!! 4 months I am waiting !!!
Response from Homary.comJan 8, 2023
Homary is writing this to accept our mistake and to apologize for all the inconvenience that caused to you. Your complaint has raised our attention, and we are trying our best to not repeat this kind of behavior and make sure to always put the customer service as our 1st priority. We are asking for your forgiveness, and we promise that this incident will not happen again for you our other customers. Moreover, we will surely work on the areas that need to be improved and try to provide a better customer service for our loyal customers.
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Kris M.
Jan 12, 2022
two benches. badly made
i ordered two benches. one was ok the second had a thread damaged on the screw in foot. the bench will not sit level. such an easy fix, but they have ignored my request to get a new screw sent. a very cheap fix!! I have asked several times for them to make it right. i'll never use thi scompany them again,
Response from Homary.comJan 8, 2023
Homary is writing this to accept our mistake and to apologize for all the inconvenience that caused to you. Your complaint has raised our attention, and we are trying our best to not repeat this kind of behavior and make sure to always put the customer service as our 1st priority. We are asking for your forgiveness, and we promise that this incident will not happen again for you our other customers. Moreover, we will surely work on the areas that need to be improved and try to provide a better customer service for our loyal customers.
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AnnaCE
Dec 17, 2021
Muy mal
Para hacer una devolución todo son problemas. Te lo ponen difícil para que desistas y te lo quedes, incluso ellos mismos te dicen que te lo quedes y lo vendas. Y eso que en su web pone "devoluciones sin problemas". Pues mentira, nada recomendable.
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Jimmy W.
Dec 10, 2021
Excellent Customer Service
Great help from the customer service in the holiday season to have the nice products received.
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Rasha
Dec 10, 2021
What I liked most about the purchase is…
What I liked most about the purchase is that they strive to satisfy customers well, but the products are delivered in new packaging that does not expose them to damage. A slight error occurred in the product, but I was compensated with a satisfactory amount of the basic product value. I will receive it in a few days.
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Roger L.
Dec 5, 2021
Great online chat customer service
Great online chat customer service, solved all my problems.
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