GlassesShopReviews of glassesshop.com

I ordered prescription glasses from GlassesShop.com early March 2025 and the frame broke completely in less than three months. The quality is very poor, and when I contacted customer support, they were unhelpful and only offered a replacement if I paid 50%. I would not recommend this company.

Love my glasses! Very easy to order. Very good quality ace they fit perfect. I will be ordering again!

ZERO !! If your thinking to order from here dont do it ! Go to Smartbuy Glasses website or somehwere elese. My experience with Glasses Shop I ordered extra thin lenses. Extra $$. The buy one get one free deal. Which indicated the deal would end in 4 hours on top of web page but a week later its still going on. Probably is now to luer you in. I get my glasses. No these are not thin lenses. The Rx is off. I canr see clear. I informed customer service, these glasses dont work for me i would like to return as indicated via live chat prior to purchasing!. They said Ok you send back you get 50% of your $$ back. Ummmm....what ?? No you give me 100% of my $$ back its a defect ! Back and forth with the emails. They told me to go to my eye Dr to prove the lenses are not clear !! I am dissabled and cant get around easily I told them this and they continue to send the offer of 50% of my $$. This company and their products are cheaply made garbage and in humane ! Dont buy from here trust me. Go to SmartBuyGlasses i have always had great experience no issues. But thought id try something different. Wow. Unfortunately these guys are sitting ducks !

Very pleased with my order. The selection of GlassesShop frames has something for every taste, and at very reasonable prices. I had an issue with one order (inconsistent lens thickness), and customer service offered a generous solution.

Great value and quality products! My order arrived early also. Very happy with my experience and will definitely be back.

Fit and weight of my glasses was perfect. I enjoyed that I could come back and order different sunglass accessories. I bought them all and still less expensive than any other glasses I've bought.

The service was quick and accurate and surprisingly so since they got the prescription correct the first time without having to send back for any adjustments.

I enjoyed the glasses I got sent. However the sunglasses were a different story. I have a higher prescription. I did pick the basic lens. However when the sunglasses came the lenses were so thick and heavy to even stay on my face. I feel as if when being made the quality team should have said these were unsuitable. I had to pay to get thinner frames. Even with the thinner lenses, the frame will still not stay on my face. I have reached out and they will not remake since they have been remade one. I will just never try sunglasses here again. Normal glasses are good though.