RW
Defective Chinese Junk/No response on RMA Request
Ordered a pair of glasses for my wife from Glassesshop. It was shipped directly from China and arrived here quickly(I paid $15.00 extra for shipping). The glasses were shipped in a non-padded plastic bag.Inside the bag was a cardboard box with the glasses inside a plastic case. Upon inspection the left lens has a defect in it. It looks like a bubble. It isn't the coating but the lens itself. Around the same lens at the bottom edge it is not finished, very rough. The left frame temple ear piece is also loose and pulling from the metal part. Simply put, this is a totally defective pair of glasses.I've sent an to them this morning requesting 100% refund and also tried their "chat" which only turned into a message to them. I've had no response from either as of yet. Feeling quite bent over. On their site they claim they are a US owned company. That may be true but know they are outsourcing totally to China. I will never do business with them again. Bad experience so far.




