GlassesShopReviews of glassesshop.com

This was my first time trying Glassesshop and let me tell you that i was a bit skeptical at first so i only ordered one. I was amazed at the kind of service i received. They answer your questions in a timely manner. GREAT selections, very affordable prices and the latest styles. I would highly recommend. Ti would advise you to download your prescription. It takes a couple of weeks to receive your glasses but it's worth it.

I received no updates on my regular distance glasses and it's been over six days from the initial purchase. I'm trying to see ya'll.

Fantastic customer service and follow up. Very impressed!

SENT THE WRONG GLASSES!!!! Somehow someone there screwed up SOOOO bad that they sent a completely different pair of glasses - a child-size pair even. Forget about calling customer service either, because they can't help you. BEWARE! The glasses are sent from a lab in China. So glassesshop.com is the middle-man here and have nothing to do with what you order. They take your money and that's it. When I called, they told me I will need to send them back TO CHINA and I PAY FOR THE SHIPPING. Sowho knows if I'll ever get the glasses I actually ordered & paid for. And who knows if I'll get reimbursed for shipping. Wish I could give ZERO STARS.

So I my mom ordered glasses in September. Didn’t receive the right prescription. Sent them back. Sent another order in with a picture downloaded with ALL the information and SPOKE to them on the phone. Paid another $5 over the phone for the shipping charges. It is now FEBRUARY and still no glasses. I called again. Was told they were coming from over seas and the CORONAVIRUS had a lot to do with the delay. Called again yesterday...”they shipped out two days ago”. Called again today “I see where someone has sent over the order today”. SEEIOUSLY!?! BUYER BEWARE! I am posting to BBB & every website possible.

Well, we don't know, no glasses yet, what gives.

It's been over 10 days. No sign of order status update...nothing! Bad!

I did not like the experience. I believe in having communication with your customers, l am big on customer service and this company did not and has not communicated with me on where my order is at. Huge disappointment