NoName for N.
Only a 50% refund minus shipping ... no thanks
Mediocre customer service, company feels like a scam. Only offering a 50% discount for returns (even if they are unworn, untouched, in perfect condition), not even providing a return label, and taking out shipping costs from refund feels insulting and scummy. Will not go back to this company, nor would I recommend it to anyone. Best to save your money and purchase with another brand, as their competitors offer better deals, kinder customer service, and allow full refunds despite it being a customized item. Just unprofessional feeling overall.
Response from GlassesShopAug 10, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Since eyeglasses are all customized product which cannot be used or resold, we don't provide full refund if there is no quality issue. However, we do provide free exchange and full store credits, please feel welcome to reach out to us via email at [email protected] for further help.