Zach
Very good customer service
Great fast customer service
Response from GlassesPros.comSep 13, 2022
Hey Zach...thanks so much for the great review!

GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.
GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Zach
Great fast customer service
Response from GlassesPros.comSep 13, 2022
Hey Zach...thanks so much for the great review!
Mateusz D.
The pair that I got was exactly what I needed
Response from GlassesPros.comSep 13, 2022
Hi Mateusz...thanks for the great review! Glad to hear we could find the perfect pair for you :-)
linda G.
I couldn’t be more pleased with my purchase and especially with the customer support I received from GlassesPros! One of the frames I purchased, while shown on their website, was no longer available in the US, but was available in France. GlassesPros reached out to the manufacturer in Paris and secured the frames for me! The two frames I bought are beautiful and the price I paid for them can’t be beat. I am thrilled that I found GlassesPros and will be a returning customer!
Response from GlassesPros.comSep 13, 2022
Hi Linda...thank you so much for the excellent review! Glad to hear we were able to secure both frames for you and more than happy to help track it down, no matter where it is in the world!
Mr. Q.
Great prices, Awesome support!!!!
Response from GlassesPros.comSep 13, 2022
Hey, thanks Mr. Q!
David M.
Questionable customer service so far. I'm on business day 13 from placing my order. Status shows "Processing - Lens Order Submitted To Lab", I chatted with customer service yesterday and was told they needed to reach out to the lab for update, still waiting on response....?
Response from GlassesPros.comSep 19, 2022
Hi David...apologies for any delay you experienced in receiving your order. We can see that indeed, it did take about a week longer than we'd anticipated. With a specialty job such as yours was with that type of lens/ frame combo, we had to send them to an outside lab for lens installation, so it adds a few days in there. I trust you're happy with your new glasses and that it was worth the few extra days! :-)
Haylie S.
Great customer service! Answered my questions fully in a timely manner
Response from GlassesPros.comSep 13, 2022
Thanks for great review and kind words, Haylie :-) We always do our best to make sure we can answer any question or concern our customers might have while they're shopping for glasses. Hope to see you back again!
Bobbi S.
I touched the wrong button to rate my experience. While I have not received my glasses, the ordering process was excellent and I would rate it 5 stars.
Response from GlassesPros.comSep 13, 2022
Thanks for the five-star review!
disgruntled
This is the easiest ordering ever and they have amazing customer service!!